front of house team member
front of house team member

front of house team member

Manchester Full-Time No home office possible
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At a Glance

  • Tasks: Join our team as a front of house member, serving guests and creating memorable experiences.
  • Company: Wagamama is a vibrant restaurant chain focused on fresh food and community impact.
  • Benefits: Enjoy £11.44 per hour, tips, free food allowance, discounts, wellness support, and training opportunities.
  • Why this job: Be part of a culture that celebrates diversity and encourages personal growth in a fast-paced environment.
  • Qualifications: No experience needed; just bring your passion for fresh food and great people.
  • Other info: We value individuality and promise to support you every step of the way.

the role

for you

perks + quirks |

  • £11.44 per hour + £2.80 per hour average tips*

  • £14 – £25 of free food allowance on every shift

  • 50% discount at wagamama + 30% off all other trg brands with family and friends

  • pension scheme + 28 days holiday

  • dedicated training when you start

  • internal progression opportunities | fully funded apprenticeship programmes to support your growth

  • kintsugi wellness | access to councillors, cycle to work scheme, discounted gym + leisure

  • family friendly policy | any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay

  • financial wellbeing support | access to loans repaid through your salary for those ‘strapped for cash’ moments in life

  • what we look for |

    we\’re looking for someone who shares our values and can embody the wagamama way through how you show up at work. a great team player who can work well in a fast-paced environment. you\’ll have good interpersonal skills and be able to deliver that all important lasting impression and overall exceptional experience for our guests. having an interest in fresh food and meeting great people. you don’t need experience to join us a front of house team member, we’ll provide all the training you need

    the wagamama way |

    kaizen, meaning ‘good change’, is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh . committed to championing change in both our communities + the impact on the planet

    three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection . welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds

    all we ask is for you to dish up what makes you different

    be you, be wagamama

    front of house team member employer: Wagamama

    Wagamama is an exceptional employer that prioritises the well-being and growth of its team members. With competitive pay, generous food allowances, and a strong commitment to internal progression, employees can thrive in a supportive and dynamic work environment. Our inclusive culture celebrates individuality and fosters meaningful connections, making it a rewarding place to build a career while enjoying the benefits of working in a vibrant location.
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    Contact Detail:

    Wagamama Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land front of house team member

    ✨Tip Number 1

    Familiarise yourself with the Wagamama way and their core values. Understanding their philosophy of Kaizen and how they celebrate individuality will help you connect with the team during your interview.

    ✨Tip Number 2

    Showcase your interpersonal skills by preparing examples of how you've worked well in a team or provided excellent customer service in the past. Even if you don't have direct experience, think about relevant situations from school or other jobs.

    ✨Tip Number 3

    Express your enthusiasm for fresh food and meeting new people. This role is all about creating exceptional experiences for guests, so demonstrating your passion for food and hospitality can set you apart.

    ✨Tip Number 4

    Be prepared to discuss how you handle fast-paced environments. Think of specific instances where you've thrived under pressure, as this will show that you're ready for the dynamic nature of the role.

    We think you need these skills to ace front of house team member

    Interpersonal Skills
    Teamwork
    Customer Service
    Communication Skills
    Adaptability
    Time Management
    Attention to Detail
    Problem-Solving Skills
    Ability to Work in a Fast-Paced Environment
    Interest in Fresh Food
    Positive Attitude
    Empathy
    Conflict Resolution

    Some tips for your application 🫡

    Understand the Role: Read the job description carefully to understand what Wagamama is looking for in a front of house team member. Highlight your ability to work in a fast-paced environment and your interpersonal skills in your application.

    Tailor Your CV: Make sure your CV reflects your personality and showcases any relevant skills or experiences, even if they are not directly related to the role. Emphasise your teamwork abilities and any customer service experience you may have.

    Craft a Personal Cover Letter: Write a cover letter that embodies the Wagamama way. Share your passion for fresh food and meeting new people, and explain how you can contribute to their values of good change and community support.

    Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in the hospitality industry.

    How to prepare for a job interview at Wagamama

    ✨Embrace the Wagamama Way

    Familiarise yourself with the Wagamama philosophy of Kaizen, which means 'good change'. Show how you can embody this in your work and discuss how you appreciate fresh ideas and diversity.

    ✨Highlight Your Interpersonal Skills

    As a front of house team member, you'll need to connect with guests. Prepare examples of how you've successfully interacted with people in the past, even if it's from previous jobs or social situations.

    ✨Show Enthusiasm for Fresh Food

    Express your interest in fresh food and how it relates to your lifestyle. This will resonate well with the company's values and demonstrate that you're a good fit for their team.

    ✨Prepare for a Fast-Paced Environment

    Think of scenarios where you've thrived under pressure or in busy situations. Be ready to share these experiences to show that you can handle the dynamic nature of the role.

    front of house team member
    Wagamama
    Location: Manchester
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