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- Tasks: Lead a vibrant team, ensuring exceptional service and creating a welcoming atmosphere for guests.
- Company: Wagamama celebrates individuality and has over 165 restaurants across the UK and Ireland.
- Benefits: Enjoy biweekly pay, flexible hours, free meals, and a £1000 annual bonus opportunity.
- Why this job: Join a culture that values personality, supports growth, and recognises individual achievements.
- Qualifications: Experience in managing shifts, coaching teams, and understanding restaurant financials is essential.
- Other info: Applicants must apply for an airport pass; we’ll assist with this process.
The predicted salary is between 30000 - 42000 £ per year.
Three whole decades of acting different, we don’t conform, we celebrate difference. Appreciating personality over perfection – we call it be you, be wagamama. With over 165 restaurants in the UK and Ireland, we are looking for a front of house manager to join us on our continuous journey to nourish us all from bowl to soul.
The role | As a front of house manager, you’ll be a leader who cares passionately about creating a positive place for our guests and our teams. You will support in continuous coaching and developing your team to be the best they can be whilst driving your restaurant performance and delivering amazing results.
If you...
- Are passionate about supporting your team, focusing on training and developing others to help them be the best they can be and maintaining high standards.
- Are experienced in running and planning shifts to make sure we have the right cover and love working with the team, coaching on the go.
- Have experience in managing labour and rotas, and have an understanding of the financial performance of your restaurant.
- Love to celebrate success with your team, recognising what drives individuals and their needs.
We’d love to hear from you.
What’s in it for you:
- Biweekly pay and share of the tips.
- Access up to 30% of your earnings before payday with Wagestream.
- £1000 annual bonus opportunity.
- Flexible hours to support your side hustle.
- Free food on shift – yes anything from our menu! Plus 50% outside of work to treat your friends and family.
- An industry leading family friendly policy (any expectant person or anyone adopting a child will receive 26 weeks full pay and 13 weeks half pay).
- Be the first to experience our brand-new menus.
- Wagamama parties throughout the year with VIP guests.
- Be known nationwide as a love above the door legend – our national recognition programme.
In addition to this, we offer the usual such as pension scheme, holiday, training, cycle to work scheme, retail and leisure discounts, discounted gym memberships and long service awards.
Wagamama is proudly part of Disability Confident. As this role is based in an airport, all successful applicants will need to apply for an airport pass (paid for by Wagamama). As part of this process, you'll be required to provide 5 years worth of continuous references and complete a DBS check. If we are unable to obtain a pass, we'll look for vacancies in nearby non-airport restaurants.
*100% of tips go to our teams. Actual tips by restaurant will vary. Tips are left solely at our guests' discretion and are not considered as wages by the company nor are they guaranteed in any way.
front of house manager - Create a culture of individuality and acceptance (Hiring Immediately) employer: Wagamama
Contact Detail:
Wagamama Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land front of house manager - Create a culture of individuality and acceptance (Hiring Immediately)
✨Tip Number 1
Familiarise yourself with the unique culture of Wagamama. They celebrate individuality and personality, so think about how you can showcase your own unique style and approach to leadership during any interactions.
✨Tip Number 2
Prepare to discuss your experience in coaching and developing teams. Be ready to share specific examples of how you've supported team members in their growth and how that has positively impacted restaurant performance.
✨Tip Number 3
Understand the financial aspects of running a restaurant. Brush up on your knowledge of managing labour costs and rotas, as well as how to drive performance through effective planning and resource management.
✨Tip Number 4
Show your enthusiasm for celebrating success within a team. Think of ways you’ve recognised individual contributions in the past and be prepared to discuss how you would continue this practice at Wagamama.
We think you need these skills to ace front of house manager - Create a culture of individuality and acceptance (Hiring Immediately)
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Wagamama's unique culture of individuality and acceptance. Reflect this understanding in your application by highlighting how you celebrate differences and support team members.
Tailor Your CV: Make sure your CV is tailored to the role of Front of House Manager. Emphasise your experience in managing teams, training staff, and driving restaurant performance. Use specific examples that demonstrate your leadership skills and ability to create a positive environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your commitment to developing others. Mention any relevant experience you have in managing shifts, labour, and financial performance, and express your enthusiasm for joining Wagamama.
Highlight Relevant Experience: In your application, be sure to highlight any previous experience you have in similar roles, particularly in fast-paced environments. Discuss how you've successfully coached teams and celebrated individual successes, as these are key aspects of the role.
How to prepare for a job interview at Wagamama
✨Show Your Passion for Team Development
Make sure to express your enthusiasm for coaching and developing your team. Share specific examples of how you've supported team members in the past, highlighting your commitment to creating a positive work environment.
✨Demonstrate Your Understanding of Restaurant Operations
Be prepared to discuss your experience with managing shifts, labour, and rotas. Show that you understand the financial aspects of running a restaurant and how they impact overall performance.
✨Emphasise Individuality and Acceptance
Since the company values individuality, be yourself during the interview. Share your unique experiences and how they align with the company's culture of celebrating differences.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-life situations. Think of scenarios where you've successfully handled challenges in a front-of-house role and be ready to discuss them.
