Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the front of house team, ensuring exceptional service and a positive atmosphere.
- Company: Wagamama is a vibrant restaurant chain focused on fresh food and community impact.
- Benefits: Earn £13.00 per hour, plus bonuses, tips, free meals, and discounts for friends and family.
- Why this job: Join a supportive culture that values diversity and personal growth while making a difference.
- Qualifications: Experience in management or supervision, strong communication skills, and a passion for leadership.
- Other info: Enjoy a dedicated training programme and opportunities for internal progression.
the role
|
as a front of house manager at wagamama, you’ll support the management team to oversee all aspects of our front of house operation in the wagamama way. embodying our people promise + values through how you show up at work. inspire and motivate your team to provide exceptional service to our guests whilst striving to exceed expectations. you will support the management team to develop and grow your team , ensuring they are engaged, motivated and meeting wagamama standards
perks + quirks |
£13.00 per hour, £1,000 bonus opportunity per year + £140 average tips per week*
dedicated 4-week training programme
internal progression opportunities | fully funded apprenticeship programmes to support your growth
£14 – £25 of free food allowance on every shift
50% discount at wagamama + 30% off all other trg brands with family and friends
pension scheme + 28 days holiday
kintsugi wellness | access to councillors, cycle to work scheme, discounted gym + leisure
family friendly policy | any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay
financial wellbeing support | access to loans repaid through your salary for those ‘strapped for cash’ moments in life
what we look for |
an experienced supervisor/manager able to support a large restaurants team. leading with positive behaviour + actions to drive performance in a fast paced, complex environment
a strong communicator that has real conversations with consideration + care, ensuring your team feel heard + supported
able to understand financial performance of your restaurant
experienced in managing labour and rotas
a passionate leader with experience of managing your teams performance and development
you care about creating an inclusive environment where your team feel respected + that they belong
a forward-thinking problem solver, able to think on your feet and make quick decisions
the wagamama way |
kaizen , meaning ‘good change’, is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh . committed to championing change in both our communities + the impact on the planet
three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection . welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds
all we ask is for you to dish up what makes you different
be you, be wagamama
front of house manager employer: Wagamama
Contact Detail:
Wagamama Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land front of house manager
✨Tip Number 1
Familiarise yourself with Wagamama's values and the 'Wagamama way'. Understanding their philosophy of Kaizen and how it influences their operations will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated and developed teams in previous roles. Be ready to discuss specific situations where you inspired your team to exceed expectations.
✨Tip Number 3
Demonstrate your problem-solving abilities by thinking of scenarios where you've had to make quick decisions in a fast-paced environment. This will highlight your capability to thrive under pressure, which is crucial for a front of house manager.
✨Tip Number 4
Prepare to discuss how you create an inclusive environment for your team. Share your experiences in fostering respect and belonging, as this aligns with Wagamama's commitment to celebrating diversity.
We think you need these skills to ace front of house manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a front of house manager at Wagamama. Highlight your relevant experience in managing teams and providing exceptional customer service in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with Wagamama's values and the job description. Emphasise your leadership abilities, communication skills, and any experience in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've inspired and motivated teams in the past, and how you embody the Wagamama way of creating an inclusive environment.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Wagamama
✨Understand the Wagamama Way
Familiarise yourself with Wagamama's core values and philosophy, especially the concept of 'Kaizen' or 'good change'. Be prepared to discuss how you can embody these values in your role as a front of house manager.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a fast-paced environment. Highlight your ability to motivate and inspire others, as well as how you handle performance management and development.
✨Communicate Effectively
Demonstrate your strong communication skills by engaging in real conversations during the interview. Show that you care about listening to your team and ensuring they feel supported and heard.
✨Be Ready to Discuss Financial Acumen
Since understanding financial performance is crucial for this role, be prepared to talk about your experience managing budgets, labour costs, and rotas. Bring examples of how you've positively impacted a restaurant's financial performance.
