front of house manager

front of house manager

Maidstone Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant restaurant, inspire your team, and deliver unforgettable guest experiences.
  • Company: Wagamama, where food is life and teamwork thrives.
  • Benefits: Up to £1,000 bonus, biweekly pay, free meals, and 50% off for friends and family.
  • Why this job: Join a culture that supports your growth and celebrates success.
  • Qualifications: Experience in managing shifts and a passion for team development.
  • Other info: Proud to be a disability confident employer, everyone has a seat at our bench.

The predicted salary is between 28800 - 43200 £ per year.

front of house manager | full time
at wagamama, food is life. we care deeply about fresh ingredients, great service, and the kind of leadership that lifts everyone up. as front of house manager, you will lead with energy, orchestrate seamless service, solve problems on the fly, and inspire your team to deliver unforgettable guest experiences
what you\’ll be doing

  • working closely with the rest of the management team to run a vibrant and high-performing restaurant
  • helping your team feel seen, supported, and proud of what they do
  • jumping into service, solving problems fast, and keeping energy high
  • nurturing your team to grow, not just hit targets
  • thinking with a kaizen mindset – constantly spotting the little ways we can do things better, then making them happen

you\’ll love this role if you…

  • are passionate about supporting your team, focusing on training and developing others to help them be the best they can be whilst maintaining high standards
  • are experienced in running and planning shifts to make sure we have the right cover, love working with the team, and coaching on the go
  • have experience in managing labour and rotas, and understand the financial performance of your restaurant
  • love to celebrate success with your team, recognising what drives individuals and their needs

what you\’ll get

  • a culture that backs your growth, wellbeing and individuality
  • up to £1,000 annual bonus
  • biweekly pay and a share of tips
  • 50% off for friends and family
  • free meals on shift
  • early access to earned pay with wagestream
  • 26 weeks full pay and 13 weeks half pay for new parents
  • 30% off at other TRG brands (brunning & price pubs, barburrito and more)

in addition to this, we offer the usual benefits such as pension scheme, holiday, training, cycle to work scheme, retail and leisure discounts, discounted gym memberships and long service awards
apply today and take a seat at the bench
we\’re proud to be a disability confident employer. no matter where you\’re from or who you are, you\’ve got a seat at our bench

front of house manager employer: Wagamama

Wagamama is an exceptional employer that prioritises the growth and wellbeing of its team members, offering a vibrant work culture where individuality is celebrated. As a Front of House Manager, you will enjoy benefits such as a generous annual bonus, biweekly pay, and extensive training opportunities, all while working in a supportive environment that encourages personal and professional development. With a focus on teamwork and recognition, Wagamama ensures that every employee feels valued and empowered to deliver unforgettable guest experiences.
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Contact Detail:

Wagamama Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land front of house manager

✨Tip Number 1

Get to know the company culture! Before your interview, check out Wagamama's vibe on social media and their website. This will help you connect with their values and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your problem-solving skills! As a front of house manager, you'll need to think on your feet. Try role-playing common scenarios with a friend to get comfortable with quick decision-making and keeping the energy high during busy shifts.

✨Tip Number 3

Show off your leadership style! During interviews, share examples of how you've supported and developed your team in the past. Highlighting your coaching skills will resonate well with Wagamama's focus on nurturing talent.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Wagamama family. Don’t forget to follow up after applying to express your enthusiasm!

We think you need these skills to ace front of house manager

Leadership
Team Management
Problem-Solving
Customer Service
Training and Development
Shift Planning
Financial Performance Understanding
Coaching
Kaizen Mindset
Communication Skills
Energy Management
Recognition and Motivation

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your passion for the role shine through! Talk about why you love working in hospitality and how you can inspire your team to deliver unforgettable experiences.

Be Specific About Your Experience: We want to know what makes you a great fit for the Front of House Manager position. Share specific examples from your past roles that highlight your leadership skills, problem-solving abilities, and experience in managing shifts and teams.

Keep It Professional Yet Personal: While we love a friendly tone, remember to keep it professional. Use clear language and structure your application well, but don’t be afraid to inject a bit of your personality to make it memorable!

Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed! It’s the easiest way for us to see your application and get you on the path to joining our vibrant team.

How to prepare for a job interview at Wagamama

✨Know the Menu Inside Out

Before your interview, make sure you’re familiar with the menu and the ethos behind it. Wagamama cares deeply about fresh ingredients, so being able to discuss your favourite dishes and how they align with the brand's values will show your passion for food and service.

✨Showcase Your Leadership Style

As a front of house manager, you'll need to inspire your team. Be ready to share examples of how you've supported and developed your team in previous roles. Highlight specific instances where you’ve solved problems on the fly or maintained high energy during busy shifts.

✨Emphasise Teamwork and Support

Wagamama values a supportive culture, so be prepared to discuss how you’ve nurtured your team in the past. Talk about your approach to coaching on the go and how you celebrate individual successes to keep morale high.

✨Think Kaizen: Continuous Improvement

Demonstrate your kaizen mindset by sharing examples of how you've identified areas for improvement in previous roles. Discuss any initiatives you’ve implemented that enhanced service or operational efficiency, showing that you’re proactive about making things better.

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