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- Tasks: Lead a vibrant restaurant, ensuring seamless service and inspiring your team.
- Company: Wagamama values fresh ingredients, great service, and uplifting leadership.
- Benefits: Enjoy up to £1,000 bonus, biweekly pay, free meals, and 50% off for friends and family.
- Why this job: Join a supportive culture focused on growth, wellbeing, and celebrating success.
- Qualifications: Experience in managing shifts, coaching teams, and understanding financial performance is essential.
- Other info: We're a disability confident employer, welcoming everyone to our team.
The predicted salary is between 28800 - 43200 £ per year.
front of house manager | full time
at wagamama, food is life. we care deeply about fresh ingredients, great service, and the kind of leadership that lifts everyone up. as front of house manager, you will lead with energy, orchestrate seamless service, solve problems on the fly, and inspire your team to deliver unforgettable guest experiences
what you\’ll be doing
- working closely with the rest of the management team to run a vibrant and high-performing restaurant
- helping your team feel seen, supported, and proud of what they do
- jumping into service, solving problems fast, and keeping energy high
- nurturing your team to grow, not just hit targets
- thinking with a kaizen mindset – constantly spotting the little ways we can do things better, then making them happen
you\’ll love this role if you…
- are passionate about supporting your team, focusing on training and developing others to help them be the best they can be whilst maintaining high standards
- are experienced in running and planning shifts to make sure we have the right cover, love working with the team, and coaching on the go
- have experience in managing labour and rotas, and understand the financial performance of your restaurant
- love to celebrate success with your team, recognising what drives individuals and their needs
what you\’ll get
- a culture that backs your growth, wellbeing and individuality
- up to £1,000 annual bonus
- biweekly pay and a share of tips
- 50% off for friends and family
- free meals on shift
- early access to earned pay with wagestream
- 26 weeks full pay and 13 weeks half pay for new parents
- 30% off at other TRG brands (brunning & price pubs, barburrito and more)
in addition to this, we offer the usual benefits such as pension scheme, holiday, training, cycle to work scheme, retail and leisure discounts, discounted gym memberships and long service awards
apply today and take a seat at the bench
we\’re proud to be a disability confident employer. no matter where you\’re from or who you are, you\’ve got a seat at our bench
front of house manager employer: Wagamama
Contact Detail:
Wagamama Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land front of house manager
✨Tip Number 1
Familiarise yourself with the Wagamama brand and its values. Understanding their focus on fresh ingredients and great service will help you align your experience and passion with what they stand for, making you a more appealing candidate.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in high-pressure environments. Highlighting your ability to inspire and support your team will resonate well with their emphasis on nurturing talent.
✨Tip Number 3
Demonstrate your problem-solving abilities by thinking of specific instances where you've resolved issues quickly and effectively. This will illustrate your capability to jump into service and maintain high energy levels, which is crucial for this role.
✨Tip Number 4
Research the concept of 'kaizen' and be ready to discuss how you can apply this mindset in the restaurant setting. Showing that you are proactive about continuous improvement will set you apart as a candidate who is committed to excellence.
We think you need these skills to ace front of house manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Front of House Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Leadership Skills: In your CV and cover letter, emphasise your leadership experience and ability to inspire a team. Provide specific examples of how you've supported and developed team members in previous roles.
Demonstrate Problem-Solving Abilities: Include examples in your application that showcase your problem-solving skills, particularly in high-pressure situations. This could be instances where you resolved customer complaints or improved service efficiency.
Express Passion for Hospitality: Convey your passion for the hospitality industry in your application. Mention any relevant experiences that demonstrate your commitment to providing excellent guest experiences and supporting your team.
How to prepare for a job interview at Wagamama
✨Show Your Passion for Team Support
Make sure to express your enthusiasm for supporting and developing your team during the interview. Share specific examples of how you've helped team members grow in their roles, as this aligns perfectly with the company's values.
✨Demonstrate Problem-Solving Skills
Prepare to discuss situations where you've had to think on your feet and solve problems quickly. Wagamama values energy and seamless service, so showcasing your ability to handle challenges will impress the interviewers.
✨Emphasise a Kaizen Mindset
Familiarise yourself with the concept of continuous improvement (Kaizen) and be ready to share ideas on how you can implement small changes for better efficiency in the restaurant. This shows that you're proactive and committed to enhancing the guest experience.
✨Celebrate Successes
Talk about how you recognise and celebrate individual and team successes. Wagamama appreciates leaders who uplift their teams, so sharing your approach to acknowledging achievements will resonate well with the interviewers.
