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- Tasks: Lead a vibrant restaurant, ensuring seamless service and inspiring your team.
- Company: Wagamama values fresh ingredients, great service, and uplifting leadership.
- Benefits: Enjoy up to £1,000 bonus, biweekly pay, free meals, and 50% off for friends and family.
- Why this job: Join a supportive culture focused on growth, wellbeing, and celebrating success.
- Qualifications: Experience in managing shifts, coaching teams, and understanding financial performance required.
- Other info: Proudly a disability confident employer, welcoming all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
front of house manager | full time
at wagamama, food is life. we care deeply about fresh ingredients, great service, and the kind of leadership that lifts everyone up. as front of house manager, you will lead with energy, orchestrate seamless service, solve problems on the fly, and inspire your team to deliver unforgettable guest experiences
what you\’ll be doing
- working closely with the rest of the management team to run a vibrant and high-performing restaurant
- helping your team feel seen, supported, and proud of what they do
- jumping into service, solving problems fast, and keeping energy high
- nurturing your team to grow, not just hit targets
- thinking with a kaizen mindset – constantly spotting the little ways we can do things better, then making them happen
you\’ll love this role if you…
- are passionate about supporting your team, focusing on training and developing others to help them be the best they can be whilst maintaining high standards
- are experienced in running and planning shifts to make sure we have the right cover, love working with the team, and coaching on the go
- have experience in managing labour and rotas, and understand the financial performance of your restaurant
- love to celebrate success with your team, recognising what drives individuals and their needs
what you\’ll get
- a culture that backs your growth, wellbeing and individuality
- up to £1,000 annual bonus
- biweekly pay and a share of tips
- 50% off for friends and family
- free meals on shift
- early access to earned pay with wagestream
- 26 weeks full pay and 13 weeks half pay for new parents
- 30% off at other TRG brands (brunning & price pubs, barburrito and more)
in addition to this, we offer the usual benefits such as pension scheme, holiday, training, cycle to work scheme, retail and leisure discounts, discounted gym memberships and long service awards
apply today and take a seat at the bench
we\’re proud to be a disability confident employer. no matter where you\’re from or who you are, you\’ve got a seat at our bench
front of house manager employer: Wagamama
Contact Detail:
Wagamama Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land front of house manager
✨Tip Number 1
Familiarise yourself with the Wagamama brand and its values. Understanding their commitment to fresh ingredients and great service will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in high-pressure environments. Highlighting your ability to inspire and support your team will resonate well with the hiring managers.
✨Tip Number 3
Be ready to discuss your experience with shift planning and financial management. Having specific examples of how you've optimised labour and improved restaurant performance will demonstrate your capability for the role.
✨Tip Number 4
Prepare to talk about your approach to continuous improvement. Wagamama values a kaizen mindset, so think of ways you've identified and implemented small changes that led to significant improvements in service or team dynamics.
We think you need these skills to ace front of house manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Front of House Manager position. Tailor your application to highlight your relevant experience in leading teams and delivering exceptional service.
Showcase Your Leadership Skills: In your CV and cover letter, provide specific examples of how you've successfully led a team in a fast-paced environment. Mention any training or development initiatives you've implemented to support your team.
Demonstrate Problem-Solving Abilities: Include instances where you've effectively solved problems on the fly. This could be during busy shifts or when dealing with customer complaints. Highlight your ability to maintain high energy and morale in challenging situations.
Express Your Passion for Hospitality: Convey your enthusiasm for the hospitality industry and your commitment to creating unforgettable guest experiences. Share any personal anecdotes that reflect your passion for food and service, as this aligns with the company's values.
How to prepare for a job interview at Wagamama
✨Show Your Passion for Team Support
Make sure to express your enthusiasm for supporting and developing your team during the interview. Share specific examples of how you've helped team members grow in their roles, as this aligns perfectly with the company's focus on nurturing talent.
✨Demonstrate Problem-Solving Skills
Prepare to discuss situations where you've had to think on your feet and solve problems quickly. Wagamama values energy and seamless service, so showcasing your ability to handle challenges effectively will impress the interviewers.
✨Emphasise Your Experience with Shift Management
Be ready to talk about your experience in planning shifts and managing labour. Highlight any strategies you've used to ensure optimal coverage and financial performance, as this is crucial for the role of a front of house manager.
✨Adopt a Kaizen Mindset
Familiarise yourself with the concept of continuous improvement, or 'kaizen'. Be prepared to share examples of how you've identified areas for improvement in previous roles and implemented changes that enhanced service quality or team performance.
