Front of House Manager — Elevate Service & Team Growth in Epsom

Front of House Manager — Elevate Service & Team Growth in Epsom

Epsom Full-Time 31500 - 38500 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a vibrant team and create unforgettable guest experiences in a busy restaurant.
  • Company: Join wagamama, a dynamic brand known for its energetic atmosphere.
  • Benefits: Enjoy bonus potential and a range of exciting staff perks.
  • Other info: Full-time role with opportunities for personal and professional growth.
  • Why this job: Be a key player in delivering exceptional service and nurturing talent.
  • Qualifications: Strong leadership skills and a passion for hospitality.

The predicted salary is between 31500 - 38500 £ per year.

wagamama is looking for a front of house manager to lead a busy UK restaurant and deliver unforgettable guest experiences.

You will energise the team, orchestrate seamless service, and solve problems on the fly with a focus on strong leadership.

You will plan shifts, manage labour costs, coach colleagues and nurture talent while maintaining high standards.

This full-time role offers a bonus potential and a range of staff benefits through the wagamama program.

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Front of House Manager — Elevate Service & Team Growth in Epsom employer: wagamama

At wagamama, we pride ourselves on being an excellent employer, offering a vibrant and inclusive work culture in Ellesmere Port. Our Kitchen Team Members enjoy numerous benefits such as biweekly pay, substantial discounts for friends and family, free meals during shifts, and generous parental leave, all while working in a supportive environment that fosters personal and professional growth.

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Contact Details:

wagamama Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Front of House Manager — Elevate Service & Team Growth in Epsom

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like wagamama. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to wagamama

Don't be shy about reaching out to wagamama directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Front of House Manager — Elevate Service & Team Growth in Epsom

Communication Skills
Problem-Solving Skills
Leadership Skills
Team Management
Customer Service
Attention to Detail
Adaptability

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about wagamama and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at wagamama

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!