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- Tasks: Lead and inspire the restaurant team to deliver exceptional service and create positive change.
- Company: Join a vibrant restaurant chain that values diversity and community.
- Benefits: Brilliant salary, bonus opportunities, generous tips, and 50% discount on meals.
- Why this job: Be part of a dynamic team and make a real impact in hospitality.
- Qualifications: Experience in hospitality management and strong communication skills required.
- Other info: Access to wellness support, training programmes, and career progression opportunities.
The predicted salary is between 36000 - 60000 £ per year.
The role as an assistant general manager you will be an integral part of the restaurant leadership team, supporting the general manager in leading the restaurant in the wagamama way. You will live and breathe our people promise, values and embody core leadership behaviours. You will inspire and motivate them to provide exceptional service to our guests whilst always striving to exceed expectations. You will have a real passion for people, food and hospitality and you will be driven to make positive change.
Perks and Quirks:
- A brilliant salary, £3000 bonus opportunity per year + £140 per week average tips*
- Pension scheme + 28 days holiday
- Dedicated 6-week training programme
- £14 - £25 of free wagamama food allowance on every shift
- 50% discount at wagamama + 30% off all other trg brands with family and friends
- Internal progression opportunities if you are aspiring to become a general manager in the near future
Kintsugi Wellness:
- Access to councillors, cycle to work scheme, discounted gym + leisure
Family Friendly Policy:
- Any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay
Financial Wellbeing Support:
- Access to loans repaid through your salary for those ‘strapped for cash’ moments in life
What We Look For:
- An experienced hospitality manager that is able to lead a restaurant team with positive behaviour and actions, driving performance in a fast-paced, complex environment
- A strong communicator that has real conversations with consideration and care, ensuring your team feel heard and supported
- Experienced in understanding the financial performance of a restaurant and identifying opportunities
- Ability to manage a restaurant and labour budget
- A passionate leader with experience of managing your team's performance and development
- An individual who leads to inspire and engage their team to nourish and flourish in their role and career
- A forward-thinking problem solver, able to think on your feet and make quick decisions
The Wagamama Way:
Kaizen, meaning ‘good change’, is the philosophy that sits at the core of who we are. It shapes every dish we create and pushes us to find better ways in all we do. Our food, how we think, how we work, it has to be fresh. Committed to championing change in both our communities and the impact on the planet. Three whole decades of acting different, we don’t conform, we celebrate difference. Appreciating personality over perfection. Welcoming everyone and their unique story to our benches. We promise to have your back. Working together to build close bonds of trust and support. Creating safe spaces where we can have real conversations with open hearts and open minds. All we ask is for you to dish up what makes you different. Be you, be wagamama.
assistant general manager in Epsom employer: Wagamama
Contact Detail:
Wagamama Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land assistant general manager in Epsom
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an assistant general manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios specific to restaurant management. Think about how you can showcase your leadership skills and passion for hospitality, as well as how you embody the wagamama way.
✨Tip Number 3
Don’t just apply anywhere; focus on places that align with your values and where you can truly thrive. Check out our website for openings at wagamama and make sure your application reflects your unique personality and experiences.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team.
We think you need these skills to ace assistant general manager in Epsom
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for food and hospitality shine through. Share experiences that highlight your passion and how it aligns with our values at wagamama.
Be Authentic: We want to see the real you! Don’t be afraid to share your unique story and personality in your application. Remember, we celebrate difference and appreciate authenticity.
Highlight Leadership Skills: As an assistant general manager, you'll need to inspire and motivate your team. Make sure to include examples of how you've successfully led teams in the past and driven positive change.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get to know you better!
How to prepare for a job interview at Wagamama
✨Know the Wagamama Way
Before your interview, dive deep into the Wagamama philosophy. Understand the concept of 'kaizen' and how it influences their approach to food and service. Be ready to discuss how you can embody this mindset in your role as an assistant general manager.
✨Showcase Your People Skills
As a hospitality manager, your ability to connect with people is crucial. Prepare examples of how you've inspired and motivated teams in the past. Think about specific situations where your communication skills made a difference in team performance or guest satisfaction.
✨Demonstrate Financial Acumen
Familiarise yourself with restaurant financials, including budgets and performance metrics. Be prepared to discuss how you've previously identified opportunities for improvement in financial performance. This will show that you understand the business side of running a restaurant.
✨Be a Problem Solver
Wagamama values forward-thinking individuals who can think on their feet. Prepare to share examples of challenges you've faced in a fast-paced environment and how you resolved them. Highlight your quick decision-making skills and your ability to adapt to changing circumstances.
