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For Companies At a Glance
- Tasks: Lead employee relations, ensuring a proactive and compliant people service.
- Company: Join wagamama, a vibrant company with a focus on culture and collaboration.
- Benefits: Enjoy a competitive salary, hybrid working, and a £200 monthly food allowance.
- Why this job: Make a real impact on employee experience and drive performance in a dynamic environment.
- Qualifications: Experience in employee relations and strong leadership skills required.
- Other info: Work in modern offices with a come-as-you-are culture and excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Overview
the role covers a wide range of employee relations and people related activity including leading a team to ensure a pro-active, efficient and legally compliant people service is delivered. the role will be responsible for the wagamama employee relations agenda (e.g. policy development, legal compliance) and lead on annual cyclical activities administration whilst nurturing a thriving culture across wagamama working in partnership with hq/cpu directors, heads of department and managers, building and maintaining effective relationships to support the business achieving its strategic goals. the role is key to driving successful performance through the delivery of key people initiatives and people performance, aligning the business plan and priorities with the people agenda. location: london | hybrid 3 days a week.
Responsibilities
- manages complex employment matters, including tribunals and exits, providing timely, compliant and accurate outputs to support business needs
- leads on all responses to early conciliation requests, resolving where possible and leads on et3 responses in conjunction with employment lawyers to ensure that claims are defended responsibly and the company is not put at risk
- ensures training for managers across the business to provide knowledge of policies + process and skill to manage er cases locally. works closely with operations and pbps to resolve escalated er cases quickly and fairly to ensure a harmonious working environment and avoid litigation
- accountable for ensuring wagamama has up to date and fit for purposes people related policies not limited to er. maintains a process for ensuring policies are version controlled and updated in accordance with legislation changes
- responsible for ensuring legal compliance and cascade of changes (e.g. right to work, statutory policy)
- communicates changes to the business in the most appropriate fashion
- coaches and leads a team of people advisors to deliver all risk levels of er case loads
- ensures transactional people admin processes (offer/t&c change/leaver paperwork, benefits administration) are delivered and cyclical processes (pay review, bonus, pension auto-enrolment) are planned and delivered
- ensures a clear scope of services is available and agrees SLAs with the business; ensures the people services customer model is well managed and queries are responded to quickly
- uses analytics and people information to prioritise areas of focus and identify trends so the business works on the right things and spends time in the right places; this information is used to shape a proactive approach to talent management
- identifies underperformance quickly and supports HQ/CPU heads/directors/managers to resolve so people can be successful and are in the right position
- knows what good looks like and recognises the success factors that result in high performance so others can learn and the business can be successful
- in partnership with the wider talent team and learning & development centre of excellence, ensures a clear focus on growing in life and work so once identified, our people fulfil their potential and grow through wagamama; linked with talent plans to ensure the right interventions are in place at the right time for the right people and to build the internal talent pipeline
- location: london | hybrid 3 days a week
Benefits
- competitive salary + 20% bonus potential
- hybrid working
- come as you are culture, with modern offices, fresh fruit and soft drinks
- £200 monthly wagamama food allowance – enjoy all your favourite dishes on us!
- private healthcare
- 3% pension contribution
- 25 days holiday plus bank holidays
- plus further discounts across retail, hospitality and leisure
- family-friendly pay: 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
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Employee Relations Lead employer: Wagamama
Contact Detail:
Wagamama Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Lead
✨Tip Number 1
Network like a pro! Reach out to current or former employees at wagamama on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in candidates.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Dive deep into wagamama's employee relations policies and recent initiatives. This shows we’re genuinely interested and ready to contribute from day one.
✨Tip Number 3
Showcase our problem-solving skills! Be ready to discuss how we’ve handled complex employment matters in the past. Use real examples to demonstrate our ability to navigate tricky situations effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re keen on being part of the wagamama family right from the start.
We think you need these skills to ace Employee Relations Lead
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Employee Relations Lead role. Highlight your experience in managing complex employment matters and your ability to lead a team effectively. We want to see how your skills align with our mission at wagamama!
Showcase Your People Skills: In your application, emphasise your ability to build and maintain effective relationships. We’re looking for someone who can nurture a thriving culture, so share examples of how you've successfully collaborated with different teams or departments in the past.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to describe your achievements and experiences. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Employee Relations Lead position. We can’t wait to hear from you!
How to prepare for a job interview at Wagamama
✨Know the Employee Relations Landscape
Familiarise yourself with the key aspects of employee relations, especially those relevant to the role at wagamama. Brush up on current legislation and best practices in policy development and compliance, as this will show your understanding of the legal framework and how it impacts the business.
✨Demonstrate Your Leadership Skills
Prepare examples that showcase your ability to lead a team effectively. Think about times when you've managed complex employment matters or resolved escalated cases. Highlight your coaching style and how you empower others to handle employee relations issues.
✨Showcase Your Relationship-Building Abilities
Since the role involves working closely with various departments, be ready to discuss how you've built and maintained effective relationships in previous roles. Share specific instances where your collaboration led to successful outcomes, emphasising your communication skills.
✨Utilise Data-Driven Insights
Be prepared to talk about how you've used analytics and people information to drive decisions in your past roles. Discuss any trends you've identified and how you've proactively addressed them, as this aligns with wagamama's focus on using data to shape their people agenda.
