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- Tasks: Lead a vibrant team to deliver unforgettable guest experiences in a bustling restaurant.
- Company: Wagamama, where food is life and teamwork thrives.
- Benefits: Up to £1,000 bonus, free meals, 50% off for friends and family, and more.
- Other info: Join a disability confident employer with excellent career development opportunities.
- Why this job: Inspire your team while enjoying a culture that supports your growth and wellbeing.
- Qualifications: Experience in managing shifts, coaching teams, and understanding restaurant finances.
The predicted salary is between 30000 - 40000 £ per year.
At Wagamama, food is life. We care deeply about fresh ingredients, great service, and the kind of leadership that lifts everyone up. As front of house manager, you will lead with energy, orchestrate seamless service, solve problems on the fly, and inspire your team to deliver unforgettable guest experiences.
What You’ll Be Doing
- Working closely with the rest of the management team to run a vibrant and high-performing restaurant.
- Helping your team feel seen, supported, and proud of what they do.
- Jumping into service, solving problems fast, and keeping energy high.
- Nurturing your team to grow, not just hit targets.
- Thinking with a kaizen mindset - constantly spotting the little ways we can do things better, then making them happen.
You’ll Love This Role If You …
- Are passionate about supporting your team, focusing on training and developing others to help them be the best they can be whilst maintaining high standards.
- Are experienced in running and planning shifts to make sure we have the right cover, love working with the team, and coaching on the go.
- Have experience in managing labour and rotas, and understand the financial performance of your restaurant.
- Love to celebrate success with your team, recognising what drives individuals and their needs.
What You’ll Get
- A culture that backs your growth, wellbeing and individuality.
- Up to £1,000 annual bonus.
- Biweekly pay and a share of tips.
- 50% off for friends and family.
- Free meals on shift.
- Early access to earned pay with Wagestream.
- 26 weeks full pay and 13 weeks half pay for new parents.
- 30% off at other TRG brands (Brunning & Price Pubs, Bar Burrito and more).
- In addition to this, we offer the usual benefits such as pension scheme, holiday, training, cycle to work scheme, retail and leisure discounts, discounted gym memberships and long service awards.
We’re proud to be a disability confident employer. No matter where you’re from or who you are, you’ve got a seat at our bench.
100% of tips go to our teams. Actual tips by restaurant will vary. Tips are left solely at our guests' discretion and are not considered as wages by the company nor are they guaranteed in any way.
front of house manager in Croydon employer: wagamama
Contact Detail:
wagamama Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land front of house manager in Croydon
✨Tip Number 1
Get to know the company culture before your interview. Wagamama is all about fresh ingredients and great service, so show us you understand that vibe! Research their values and think about how you can bring that energy to the team.
✨Tip Number 2
Practice your problem-solving skills! As a Front of House Manager, you'll need to think on your feet. Try role-playing scenarios with friends or family to get comfortable with quick decision-making and keeping the energy high.
✨Tip Number 3
Show off your leadership style during the interview. We want to see how you inspire and support your team. Share examples of how you've nurtured talent in the past and helped others grow while maintaining high standards.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Wagamama family and ready to take a seat at our bench!
We think you need these skills to ace front of house manager in Croydon
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for the role shine through! Talk about why you love working in hospitality and how you can inspire your team to deliver amazing experiences.
Be Specific: Use specific examples from your past experience to highlight your skills. Whether it’s managing shifts or coaching your team, we want to see how you've made a difference in previous roles.
Keep It Professional Yet Personal: While we love a friendly tone, make sure your application is still professional. Share a bit about yourself, but keep it relevant to the role and what you can bring to our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to get your application and for you to stay updated on the process. We can’t wait to hear from you!
How to prepare for a job interview at wagamama
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with Wagamama’s menu and values. This shows your passion for the brand and helps you discuss how you can enhance guest experiences through your knowledge of the dishes.
✨Showcase Your Leadership Style
Be ready to share examples of how you've supported and developed your team in previous roles. Highlight specific instances where you’ve solved problems on the fly or inspired your team to achieve high standards.
✨Demonstrate a Kaizen Mindset
Prepare to discuss how you’ve identified areas for improvement in past positions. Share concrete examples of changes you implemented that led to better service or team performance, aligning with Wagamama’s focus on continuous improvement.
✨Celebrate Team Successes
Think about ways you’ve recognised and celebrated your team's achievements. Be ready to talk about how you motivate individuals and create a positive atmosphere, which is crucial for a Front of House Manager.