At a Glance
- Tasks: Welcome guests, bring the menu to life, and keep service flowing smoothly.
- Company: Wagamama, a vibrant restaurant focused on creating brilliant experiences.
- Benefits: Biweekly pay, flexible hours, free food on shift, and industry-leading parental leave.
- Other info: Opportunities for growth, fun perks, and a supportive, inclusive workplace.
- Why this job: Join a lively team, make genuine connections, and thrive in a fast-paced environment.
- Qualifications: Passion for food, great communication skills, and ability to stay calm under pressure.
The predicted salary is between 10 - 12 £ per hour.
At Wagamama, food is life. We’re fast paced, full of energy and big on creating brilliant experiences. No scripts, no awkward service, just warm welcomes, real conversations and a team that moves together.
From the first hello to the last bowl cleared, you’ll help make the restaurant feel alive.
The role
As a front of house team member, you’ll be a big part of what makes every shift special. You’ll welcome guests in, bring the menu to life and help keep service flowing smoothly from start to finish. It’s a role for people who love good food, great vibes and being right in the middle of the action.
If you...
- Love making people feel welcome and looked after.
- Enjoy talking about food and making genuine recommendations.
- Thrive in lively, fast moving environments.
- Stay calm, switched on and one step ahead when it gets busy.
- Notice the little things and care about getting them right.
- Bring good energy and love being part of a team.
Wok’s in it for you
- Biweekly pay + a share of tips*
- Flexible hours to fit around your life.
- Access up to 30% of your earnings before payday with Wagestream.
- Free food on shift, yes, anything on the menu, plus 50% off outside of work.
- Industry leading family friendly policy, with 26 weeks full pay + 13 weeks half pay for new parents.
- Pangaia designed uniform, made for you to make your own.
- First taste of brand new menu drops before anyone else.
- Parties, perks and plenty of opportunities to grow with us.
- All the good stuff too: pension, holiday, training, discounts, cycle to work scheme, discounted gym memberships + long service awards.
We’re proud to be a disability confident employer. There’s a seat at our bench for everyone.
Feed Yourself, Feed Others
100% of tips go to our teams. Actual tips by restaurant will vary. Tips are left solely at our guests’ discretion and are not considered as wages by the company nor are they guaranteed in any way.
front of house team member in Birmingham employer: wagamama
At Wagamama, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member plays a crucial role in creating memorable dining experiences. With flexible hours, generous benefits including free meals and industry-leading parental leave, and a commitment to employee growth through training and development opportunities, we ensure that our front of house team members thrive both personally and professionally. Join us in a lively environment where your passion for food and hospitality can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land front of house team member in Birmingham
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop in for a meal or a drink. This way, you can chat with staff and get a feel for the atmosphere. Plus, it shows you’re genuinely interested in being part of the team!
✨Tip Number 2
Practice your people skills! As a front of house team member, you’ll be all about making guests feel welcome. Try role-playing with friends or family to nail those warm welcomes and genuine conversations.
✨Tip Number 3
Show off your passion for food! Be ready to talk about your favourite dishes and why you love them. This will help you connect with the team and show that you’re excited about the menu and the dining experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you can keep an eye on any new openings and updates directly from us. Let’s get you on board!
We think you need these skills to ace front of house team member in Birmingham
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for food and people. Remember, we’re all about genuine conversations!
Tailor Your Application:Make sure to customise your application to highlight your experience in fast-paced environments and your love for making guests feel welcome. Mention any relevant skills or experiences that align with what we’re looking for in a front of house team member.
Show Your Team Spirit:We thrive on teamwork, so it’s important to convey how you work well with others. Share examples of how you’ve contributed to a team in the past, especially in busy settings. We want to know how you bring good energy to the table!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling. Plus, it shows you’re keen to join our Wagamama family!
How to prepare for a job interview at wagamama
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with Wagamama's menu. Being able to talk confidently about the dishes and make genuine recommendations will show that you're passionate about food and ready to engage with guests.
✨Show Your Personality
Wagamama values warm welcomes and real conversations, so let your personality shine through during the interview. Share your experiences in customer service and how you create a positive atmosphere for guests. Authenticity goes a long way!
✨Demonstrate Team Spirit
As a front of house team member, teamwork is crucial. Be prepared to discuss examples of how you've worked effectively in a team before. Highlight your ability to stay calm and support your colleagues during busy shifts.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team culture or what a typical shift looks like. This shows your interest in the role and helps you gauge if it’s the right fit for you. Plus, it gives you a chance to connect with the interviewer!
