At a Glance
- Tasks: Lead a vibrant team, ensuring seamless service and unforgettable guest experiences.
- Company: Wagamama, where food is life and teamwork thrives.
- Benefits: Up to £1,000 bonus, biweekly pay, free meals, and 50% off for friends and family.
- Other info: Join a culture that values growth, wellbeing, and individuality.
- Why this job: Inspire your team while making a real impact in a dynamic restaurant environment.
- Qualifications: Experience in managing shifts, coaching teams, and understanding financial performance.
The predicted salary is between 31500 - 38500 £ per year.
At Wagamama, food is life. We care deeply about fresh ingredients, great service, and the kind of leadership that lifts everyone up. As Front of House Manager, you will lead with energy, orchestrate seamless service, solve problems on the fly, and inspire your team to deliver unforgettable guest experiences.
What you’ll be doing:
- Working closely with the rest of the management team to run a vibrant and high-performing restaurant.
- Helping your team feel seen, supported, and proud of what they do.
- Jumping into service, solving problems fast, and keeping energy high.
- Nurturing your team to grow, not just hit targets.
- Thinking with a kaizen mindset - constantly spotting the little ways we can do things better, then making them happen.
You’ll love this role if you...
- Are passionate about supporting your team, focusing on training and developing others to help them be the best they can be whilst maintaining high standards.
- Are experienced in running and planning shifts to make sure we have the right cover, love working with the team, and coaching on the go.
- Have experience in managing labour and rotas, and understand the financial performance of your restaurant.
- Love to celebrate success with your team, recognising what drives individuals and their needs.
What you’ll get:
- A culture that backs your growth, wellbeing and individuality.
- Up to £1,000 annual bonus.
- Biweekly pay and a share of tips (100% of tips go to our teams).
- 50% off for friends and family.
- Free meals on shift.
- Early access to earned pay with Wagestream.
- 26 weeks full pay and 13 weeks half pay for new parents.
- 30% off at other TRG brands (Brunning & Price pubs, Barburrito and more).
- In addition to this, we offer the usual benefits such as pension scheme, holiday, training, cycle to work scheme, retail and leisure discounts, discounted gym memberships and long service awards.
We’re proud to be a disability confident employer. No matter where you’re from or who you are, you’ve got a seat at our bench.
front of house manager in Cardiff employer: wagamama ltd
At wagamama ltd in Belfast, we pride ourselves on being an excellent employer that fosters a vibrant and inclusive work culture. As a Wok-Star Kitchen Team Member, you'll not only enjoy free meals during shifts and discounts at various TRG brands, but also have the opportunity to develop your culinary skills in a supportive environment that values teamwork and passion for food.
StudySmarter Expert Advice🤫
We think this is how you could land front of house manager in Cardiff
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like wagamama ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to wagamama ltd
Don't be shy about reaching out to wagamama ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace front of house manager in Cardiff
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about wagamama ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at wagamama ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
