Supervisor

Supervisor

Ledbury Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the General Manager and ensure fantastic customer experiences.
  • Company: Wadworth is a family-run brewery with nearly 150 years of history and a passion for pubs.
  • Benefits: Enjoy flexible hours, 25% discounts, double pay on Christmas Day, and career development opportunities.
  • Why this job: Join a fun, supportive team that values your contributions and offers meaningful career growth.
  • Qualifications: Looking for reliable, enthusiastic team players with a good sense of humour.
  • Other info: Be part of a family business where every team member is valued.

The predicted salary is between 24000 - 36000 £ per year.

Overview

At Wadworth we are all about Real Brewing, Real Pubs, Real People and Real Impact. We are a family business with 150 years of rich history, that has pubs across the South and West. We believe that our team are the key to the success of our business and are at the heart of everything we do.

Benefits

What are the benefits of joining the Wadworth Family?

  • Opportunities to develop within the business and progress
  • Discount card offering 25% off food, drink and accommodation
  • Fair share of tips
  • Flexible hours
  • Double pay on Christmas Day
  • Wagestream
  • Waddies Rewards- online discount platform

Role and Responsibilities

As a Supervisor you will work as part of the front of house team, supporting the General Manager and Deputy Manager.

Responsibilities

  • A great team player – working with the whole team, both front of house and back of house, to ensure that every customer has a fantastic experience.
  • Reliable and passionate – being punctual, well presented, honest and full of enthusiasm.

Culture and Outlook

We deliver outstanding customer experiences to our customers and meaningful opportunities to our team. Working at Wadworth is not just a job – it is being part of the family, it is rewarding, it will offer you exceptional career development and it will be fun.

We are looking for focused, motivated people with a good sense of humour to join our team – if this sounds like you then apply today!

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Supervisor employer: Wadworth

Wadworth is an exceptional employer that values its team as the cornerstone of its success, offering a supportive family atmosphere and nearly 150 years of rich history in the brewing industry. As a Supervisor, you will enjoy flexible hours, opportunities for career progression, and a range of benefits including a generous discount card, fair share of tips, and double pay on Christmas Day, all while being part of a fun and dynamic team dedicated to delivering outstanding customer experiences.
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Contact Detail:

Wadworth Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supervisor

✨Tip Number 1

Familiarise yourself with Wadworth's history and values. Understanding their commitment to 'Real Brewing, Real Pubs and Real People' will help you connect with the team during your interview and show that you're genuinely interested in being part of their family.

✨Tip Number 2

Highlight your teamwork skills. As a Supervisor, you'll need to work closely with both front and back of house teams. Be ready to share examples of how you've successfully collaborated with others in previous roles.

✨Tip Number 3

Showcase your passion for customer service. Since delivering outstanding customer experiences is key at Wadworth, prepare to discuss specific instances where you've gone above and beyond to ensure customer satisfaction.

✨Tip Number 4

Demonstrate your reliability and enthusiasm. Being punctual and well-presented is crucial in the hospitality industry. Make sure to convey your commitment to these values during your interactions with the team.

We think you need these skills to ace Supervisor

Team Leadership
Customer Service Excellence
Communication Skills
Reliability
Time Management
Problem-Solving Skills
Attention to Detail
Flexibility
Passion for Hospitality
Conflict Resolution
Motivational Skills
Adaptability
Positive Attitude
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Company Culture: Familiarise yourself with Wadworth's values and history. Highlight your alignment with their focus on teamwork, customer experience, and family-oriented culture in your application.

Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or supervisory roles. Emphasise skills such as teamwork, reliability, and customer service to match the job description.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the industry. Mention specific examples of how you have contributed to team success and customer satisfaction in previous positions.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application demonstrates professionalism and attention to detail.

How to prepare for a job interview at Wadworth

✨Show Your Team Spirit

As a Supervisor, you'll need to demonstrate that you're a great team player. Be ready to share examples of how you've successfully collaborated with others in previous roles, highlighting your ability to work well with both front and back of house teams.

✨Emphasise Reliability and Passion

Wadworth values reliability and enthusiasm. During the interview, convey your punctuality and commitment to delivering outstanding customer experiences. Share stories that showcase your passion for the hospitality industry and your dedication to your work.

✨Prepare for Customer Service Scenarios

Expect questions about handling difficult situations or providing exceptional service. Prepare specific examples from your past experiences where you turned a challenging situation into a positive outcome for customers.

✨Bring Your Sense of Humour

Wadworth is looking for motivated individuals with a good sense of humour. Don’t be afraid to let your personality shine through during the interview. A light-hearted approach can help you connect with the interviewers and show that you would fit well within their family-oriented culture.

Supervisor
Wadworth
Location: Ledbury

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