Payroll Bureau Manager (Permanent) in Twickenham

This is a large, operationally focused organisation employing a substantial workforce across a range of shift-based roles. Payroll is a business-critical function, supporting employees who work varied hours, overtime and changing shift patterns within a fast-moving environment.

The organisation is looking for an experienced payroll professional who can provide stability, support the existing team and ensure the continued delivery of an accurate and reliable weekly payroll service. This six-month fixed-term contract is a hands-on payroll management role with responsibility for a weekly payroll of approximately 3,000 employees. You will manage a small team of three and take day-to-day ownership of payroll delivery, ensuring employees are paid accurately and on time.

The workforce includes a high volume of shift workers, with variable hours, overtime, starters and leavers, making this a detailed and operationally demanding payroll environment. This is not a strategic transformation role. The priority is to provide strong operational leadership, maintain service continuity and support the team in managing a busy and complex weekly payroll.

• Managing the accurate and timely delivery of a weekly payroll for approximately 3,000 employees
• Leading, supporting and allocating work across a payroll team of three
• Overseeing payroll activity for employees working varied shifts, overtime and variable hours
• Managing a high volume of starters, leavers and payroll amendments
• Ensuring payroll data is complete, accurate and processed within strict weekly deadlines
• Reviewing payroll calculations, exceptions and variances before final submission
• Resolving payroll queries promptly and professionally
• Ensuring statutory payments, deductions and payroll legislation are applied correctly
• Completing payroll reconciliations and maintaining accurate records
• Working closely with HR, Finance and operational managers to resolve payroll issues
• Monitoring data quality and addressing discrepancies before they affect payroll
• Maintaining clear payroll procedures and appropriate controls
• Producing regular payroll reports for internal stakeholders
• Ensuring the payroll function remains reliable, responsive and well organised throughout the assignment

You will be an experienced payroll professional with a strong background in managing high-volume, weekly payrolls. You will be comfortable working in a fast-paced operational environment where employees work shifts, overtime and variable hours, and where there is a regular flow of starters and leavers. Previous experience of managing or supervising a small payroll team is essential. You will also bring strong payroll legislation knowledge, excellent problem-solving skills and a willingness to remain closely involved in the day-to-day processing and delivery of payroll.

This is an opportunity to take ownership of a significant weekly payroll, support an established team and play a central role in maintaining an essential service within a large and busy organisation.

If this super payroll leadership opportunity has sparked your interest, I’m eagerly looking forward to your contact!