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- Tasks: Manage the full credit control process and ensure timely collection of payments.
- Company: Join a well-established company with decades of experience in specialised services.
- Benefits: Enjoy 28 days holiday, life cover, health plan, pension scheme, and bonuses.
- Why this job: Great opportunity for professional growth in a supportive and dynamic environment.
- Qualifications: Must have at least three years of credit control experience and strong Excel skills.
- Other info: Proactive individuals who thrive under pressure will excel in this role.
The predicted salary is between 28000 - 32000 £ per year.
Wade Macdonald are currently working with a well-established company that has decades of experience in providing specialised services. They offer round-the-clock support with customised service plans and a digital platform for efficient management. Operating both nationally and internationally, they work with a diverse range of clients across multiple sectors.
As a Credit Controller, you will be responsible for managing the full credit control process, ensuring that outstanding payments are collected efficiently and in a timely manner. You will proactively monitor customer accounts, follow up on overdue invoices, and negotiate repayment plans where necessary while maintaining strong, professional relationships with clients. Your role will involve liaising with internal departments to resolve billing discrepancies, assessing credit risk, and implementing strategies to minimise bad debt. Additionally, you will maintain accurate financial records, provide regular reports on debtor status, and contribute to process improvements to enhance the overall efficiency of the credit control function.
Duties will include:
- Managing the end-to-end credit control process.
- Sending statements and payment reminders.
- Chasing outstanding debts via phone and email.
- Resolving invoice and payment queries efficiently.
- Reviewing customer credit limits and assessing credit risk.
- Allocating incoming payments accurately to customer accounts.
You will be a confident and experienced professional with at least three years in a similar role, demonstrating strong credit control skills and the ability to handle high volumes of transactions efficiently. Eager to learn, develop, and progress within a company. You will thrive in high-pressure environments, have a proactive mindset, and excel at building client relationships, as well as having working knowledge of Sage 50, intermediate Excel skills and strong attention to detail.
This is a fantastic opportunity to join a company that values professional development, along with benefits such as 28 days’ holiday plus bank holidays, life cover, a health plan, a pension scheme, and a bonus scheme.
Senior Credit Controller employer: Wade Macdonald
Contact Detail:
Wade Macdonald Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Credit Controller
✨Tip Number 1
Familiarise yourself with the specific credit control processes and tools used in the industry, particularly Sage 50, as this will demonstrate your readiness for the role. Consider taking a short online course or tutorial to brush up on your skills.
✨Tip Number 2
Prepare to discuss your experience in managing high volumes of transactions during the interview. Think of specific examples where you successfully resolved payment issues or improved processes, as this will showcase your problem-solving abilities.
✨Tip Number 3
Highlight your ability to build strong client relationships by preparing anecdotes that illustrate your communication skills. Being able to convey how you've maintained professionalism while negotiating repayment plans can set you apart from other candidates.
✨Tip Number 4
Research the company’s values and culture to align your responses during the interview. Showing that you understand their commitment to professional development and customer service will demonstrate your genuine interest in the position.
We think you need these skills to ace Senior Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in credit control. Emphasise your ability to manage the full credit control process, handle high volumes of transactions, and maintain strong client relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific skills such as your experience with Sage 50 and Excel, and how they relate to the job description.
Highlight Achievements: In both your CV and cover letter, include quantifiable achievements from your previous roles. For example, mention how you successfully reduced bad debt or improved the efficiency of the credit control process.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Credit Controller.
How to prepare for a job interview at Wade Macdonald
✨Showcase Your Credit Control Experience
Be prepared to discuss your previous roles in credit control, highlighting specific achievements and how you managed the end-to-end process. Use examples that demonstrate your ability to handle high volumes of transactions and resolve payment queries efficiently.
✨Demonstrate Your Relationship-Building Skills
Since maintaining strong client relationships is crucial for this role, think of instances where you've successfully built rapport with clients or resolved conflicts. This will show your potential employer that you can manage relationships while ensuring timely payments.
✨Familiarise Yourself with Relevant Software
Make sure you have a good understanding of Sage 50 and Excel, as these are essential tools for the job. If possible, brush up on any specific features or functions that are commonly used in credit control to impress during the interview.
✨Prepare Questions About Process Improvements
The job description mentions contributing to process improvements. Prepare thoughtful questions about their current processes and express your eagerness to bring innovative ideas to enhance efficiency. This shows your proactive mindset and willingness to contribute from day one.
