At a Glance
- Tasks: Lead and coordinate global construction assurance activities for high-profile projects.
- Company: Wade Construction Management Consultants, experts in pharmaceutical and life sciences construction.
- Benefits: Competitive salary, car allowance, pension scheme, and opportunities for professional growth.
- Other info: Join a dynamic team with a strong focus on integrity and continuous improvement.
- Why this job: Make a real impact in a collaborative environment focused on safety and quality.
- Qualifications: Experience in construction or project delivery within regulated industries is essential.
The predicted salary is between 60000 - 75000 £ per year.
At Wade Construction Management Consultants, we deliver high-profile pharmaceutical and life sciences construction projects. Through a collaborative and transparent approach, we provide our clients with confidence, control, and certainty, while maintaining the highest standards of safety, quality, and compliance.
We have an exciting opportunity for a Client Service Manager to join our expanding team. This role is responsible for the management, assurance, coordination, and continuous improvement of Wade’s global Construction Assurance team, ensuring consistent delivery of construction assurance activities across multiple sites and regions.
- Work on high-profile pharmaceutical and life sciences projects
- Opportunities for career progression and professional development
Our approach is built on integrity, collaboration, and accountability, ensuring every project is delivered safely, compliantly, and to the highest standards.
The Client Service Manager will play a key leadership role in overseeing Wade’s global Construction Assurance network, supporting the effective delivery of construction assurance activities across multiple client sites and regions. This role is responsible for managing the day-to-day engagement, onboarding, assurance, reporting, and performance oversight of Construction Technical Authorities, ensuring alignment with client standards, engineering governance requirements, and Wade’s operating model.
The successful candidate will work closely with Wade leadership, the Construction Assurance team, client stakeholders, and operational teams to drive consistency, governance, risk visibility, and continuous improvement across the Construction Assurance community.
- Manage and coordinate the global Construction Assurance team across multiple projects and regions
- Hold structured weekly 1:1 meetings with individuals within the Construction Assurance team members to review workload, risks, blockers, and support requirements
- Monitor Construction Assurance performance against agreed expectations, KPIs, and client requirements
- Oversee Construction Assurance gap analysis activities and ensure actions are tracked through to close-out
- Prepare monthly performance and governance reports for Wade leadership and client stakeholders
- Support monthly Construction Assurance community meetings and promote lessons learned and best practice sharing
- Identify and escalate construction assurance, governance, compliance, and EHS risks at an early stage
- Support resource planning, vacancy tracking, and candidate suitability reviews for Construction Assurance appointments
- Promote consistent standards, templates, reporting disciplines, and ways of working across the Construction Assurance network
Requirements:
- Strong construction, EHS, or project delivery experience within regulated industries
- Excellent organisational, reporting, and action management skills
- Ability to identify risks early and drive proactive resolution
- Commercial awareness with the ability to balance operational priorities and governance requirements
- Proficient in Microsoft Office and reporting/tracking systems
- Experience within pharmaceutical, life sciences, GMP, or highly regulated construction environments
- NEBOSH, IOSH, or relevant construction/EHS qualification
- Experience supporting global or multi-site project delivery environments
- Knowledge of contractor prequalification, Construction Safety Plans, and assurance frameworks
- Previous experience in a client service, assurance, or technical governance role
6,000 Car Allowance ~ Company Pension Scheme ~ Permanent / full-time
Client Service Manager (Accounts) in Darlington employer: Wade Construction Management Consultants
Wade Construction Management Consultants is an exceptional employer, offering a dynamic work environment where integrity, collaboration, and accountability are at the forefront. As a Client Service Manager, you will have the opportunity to lead a global team in delivering high-profile pharmaceutical and life sciences projects, with ample opportunities for career progression and professional development. Our commitment to employee growth, combined with a supportive culture that prioritises safety and compliance, makes Wade an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
Wade Construction Management Consultants Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Service Manager (Accounts) in Darlington
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction and life sciences sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Wade Construction Management Consultants thoroughly. Understand their projects, values, and recent news. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors. Focus on common questions for Client Service Managers and get comfortable discussing your experience in construction assurance and client engagement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Wade. Let’s get you that Client Service Manager role!
We think you need these skills to ace Client Service Manager (Accounts) in Darlington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Client Service Manager. Highlight your experience in managing teams and projects, especially in regulated industries like pharmaceuticals and life sciences. We want to see how your skills align with our values of integrity and collaboration!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about construction assurance and how you can contribute to our team. Be sure to mention specific examples from your past that demonstrate your ability to manage risks and drive improvements.
Showcase Your Achievements:When detailing your experience, focus on your achievements rather than just responsibilities. Use metrics where possible to show how you've positively impacted previous projects. This will help us see the value you can bring to Wade Construction Management Consultants.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!
How to prepare for a job interview at Wade Construction Management Consultants
✨Know the Company Inside Out
Before your interview, dive deep into Wade Construction Management Consultants. Understand their projects, values, and approach to client service. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Client Service Manager, you'll be leading teams and managing multiple projects. Prepare examples from your past experiences where you've successfully led a team or improved processes. Highlight your ability to drive consistency and governance across projects.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and risk management abilities. Think of specific scenarios where you've identified risks early and implemented solutions. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your Technical Knowledge
Familiarise yourself with construction assurance frameworks, EHS standards, and relevant regulations in the pharmaceutical and life sciences sectors. Be ready to discuss how your technical expertise aligns with the requirements of the role and how it can benefit Wade's operations.
