At a Glance
- Tasks: Lead and coordinate global construction assurance activities for high-profile projects.
- Company: Join Wade Construction Management Consultants, a leader in pharmaceutical and life sciences construction.
- Benefits: Enjoy a competitive salary, car allowance, pension scheme, and career development opportunities.
- Other info: Be part of a dynamic team with opportunities for growth and professional development.
- Why this job: Make a real impact in a collaborative environment focused on safety and quality.
- Qualifications: Experience in construction or project delivery within regulated industries is essential.
The predicted salary is between 60000 - 75000 £ per year.
At Wade Construction Management Consultants, we deliver high-profile pharmaceutical and life sciences construction projects. Through a collaborative and transparent approach, we provide our clients with confidence, control, and certainty, while maintaining the highest standards of safety, quality, and compliance.
We have an exciting opportunity for a Client Service Manager to join our expanding team. This role is responsible for the management, assurance, coordination, and continuous improvement of Wade’s global Construction Assurance team, ensuring consistent delivery of construction assurance activities across multiple sites and regions.
- Work on high-profile pharmaceutical and life sciences projects
- Opportunities for career progression and professional development
Our approach is built on integrity, collaboration, and accountability, ensuring every project is delivered safely, compliantly, and to the highest standards.
The Client Service Manager will play a key leadership role in overseeing Wade’s global Construction Assurance network, supporting the effective delivery of construction assurance activities across multiple client sites and regions. This role is responsible for managing the day-to-day engagement, onboarding, assurance, reporting, and performance oversight of Construction Technical Authorities, ensuring alignment with client standards, engineering governance requirements, and Wade’s operating model.
The successful candidate will work closely with Wade leadership, the Construction Assurance team, client stakeholders, and operational teams to drive consistency, governance, risk visibility, and continuous improvement across the Construction Assurance community.
- Manage and coordinate the global Construction Assurance team across multiple projects and regions
- Hold structured weekly 1:1 meetings with individuals within the Construction Assurance team members to review workload, risks, blockers, and support requirements
- Monitor Construction Assurance performance against agreed expectations, KPIs, and client requirements
- Oversee Construction Assurance gap analysis activities and ensure actions are tracked through to close-out
- Prepare monthly performance and governance reports for Wade leadership and client stakeholders
- Support monthly Construction Assurance community meetings and promote lessons learned and best practice sharing
- Identify and escalate construction assurance, governance, compliance, and EHS risks at an early stage
- Support resource planning, vacancy tracking, and candidate suitability reviews for Construction Assurance appointments
- Promote consistent standards, templates, reporting disciplines, and ways of working across the Construction Assurance network
Strong construction, EHS, or project delivery experience within regulated industries.
Excellent organisational, reporting, and action management skills.
Ability to identify risks early and drive proactive resolution.
Commercial awareness with the ability to balance operational priorities and governance requirements.
Proficient in Microsoft Office and reporting/tracking systems.
Experience within pharmaceutical, life sciences, GMP, or highly regulated construction environments.
NEBOSH, IOSH, or relevant construction/EHS qualification.
Experience supporting global or multi-site project delivery environments.
Knowledge of contractor prequalification, Construction Safety Plans, and assurance frameworks.
Previous experience in a client service, assurance, or technical governance role.
6,000 Car Allowance ~ Company Pension Scheme ~ Permanent / full-time
Accounts Client Services Manager in Darlington employer: Wade Construction Management Consultants
Wade Construction Management Consultants is an exceptional employer, offering a dynamic work environment where integrity, collaboration, and accountability are at the forefront. As a Client Service Manager, you will have the opportunity to lead a global team in delivering high-profile pharmaceutical and life sciences projects, with ample opportunities for career progression and professional development. Our commitment to employee growth, combined with a supportive culture that prioritises safety and compliance, makes Wade an attractive place for those seeking meaningful and rewarding employment.
Contact Details:
Wade Construction Management Consultants Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Accounts Client Services Manager in Darlington
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. We want to see that you’re genuinely interested in Wade Construction Management Consultants and their work in the pharmaceutical and life sciences sectors. Tailor your answers to show how your experience aligns with their values and goals.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. We can’t stress enough how important it is to articulate your thoughts clearly and confidently during the real deal.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the role. We recommend applying through our website to keep everything streamlined and ensure your application gets the attention it deserves.
We think you need these skills to ace Accounts Client Services Manager in Darlington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Client Service Manager role. Highlight your experience in managing teams and projects, especially in regulated industries like pharmaceuticals or life sciences. We want to see how your skills align with our values of integrity and collaboration!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about construction assurance and how you can contribute to our team. Be sure to mention specific experiences that demonstrate your ability to manage risks and drive improvements.
Showcase Your Achievements:When detailing your work history, focus on achievements rather than just responsibilities. Use metrics where possible to show how you’ve improved performance or compliance in previous roles. We love seeing concrete examples of success!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Wade Construction Management Consultants!
How to prepare for a job interview at Wade Construction Management Consultants
✨Know Your Stuff
Make sure you brush up on your knowledge of the pharmaceutical and life sciences construction sectors. Familiarise yourself with key regulations, compliance standards, and the specific challenges these industries face. This will show that you're not just interested in the role but also understand the environment you'll be working in.
✨Showcase Your Leadership Skills
As a Client Service Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed teams, resolved conflicts, or driven projects to completion. Highlight how you’ve supported team members and promoted best practices in previous roles.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, such as managing risks or ensuring compliance across multiple sites. Think through potential scenarios beforehand and prepare structured responses that showcase your problem-solving skills and proactive approach.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that reflect your interest in the role and the company. Inquire about their current projects, team dynamics, or how they measure success in the Construction Assurance team. This shows that you’re engaged and serious about contributing to their goals.
