At a Glance
- Tasks: Lead and develop a team of HR advisors, managing complex employee relations matters.
- Company: Join a growing organisation with a strong focus on people and culture.
- Benefits: Competitive salary, professional development, and the chance to shape HR practices.
- Other info: Opportunity for travel across the UK and excellent career growth.
- Why this job: Make a real impact in HR leadership and employee relations.
- Qualifications: CIPD Level 5 and extensive experience in complex employee relations.
The predicted salary is between 59400 - 72600 £ per year.
Step into this newly created and highly visible HR leadership position, with a clear focus on employee relations and leadership of the advisory team. We are working exclusively with our client to swiftly appoint a new Head of People - Operations to an initial 12-month fixed-term contract. As the organisation has grown and developed, so too has the influence and value of the People team, leading to the current Head of HR now focusing on transformation and compliance, and this new role providing professional leadership on complex and high-risk employee relations matters.
In this role you will lead and develop a team of HR advisors, overseeing disciplinary, grievance, capability, attendance, performance, and conduct processes, ensuring consistency across the organisation. A coaching mindset, providing constructive challenge to Regional Directors, Area Directors, and managers will be a key part of your influence, as will working closely with the HR Director and with the Head of People Transformation & Compliance.
What you'll do
- Take ownership of operational HR casework, shaping how people practices are applied in real-world situations.
- Manage tribunal risk and provide sound governance on employee matters.
- Lead and develop the HR Advisory team (6 x HRAs and 1 Administrator).
- Oversee operational HR casework.
- Provide professional leadership on complex and high-risk employee relations matters.
- Handle disciplinary, grievance, capability, attendance, performance and conduct processes.
- Consider reasonable adjustments, occupational health and equality considerations.
- Ensure case governance, employment tribunal risk and management reporting.
- Implement People policies and procedures consistently.
- Provide operational input into new policies, systems and legislative changes.
What you'll need
- CIPD Level 5 qualification at a minimum, providing a strong foundation in HR principles and practices.
- Extensive experience handling complex employee relations issues, giving you the confidence to navigate high-risk situations.
- Willingness to travel across the UK two to three days per week, to provide on-site support, leadership and relationship-building.
Head of HR - People Operations employer: Waddington Brown HR Recruitment Careers
Join an established education trust in Norwich as the Director of People & Culture, where you will have the unique opportunity to shape a progressive and inclusive workplace dedicated to the development of young people. With a strong commitment to employee growth, flexible working hours, and a supportive culture, this role offers a chance to lead impactful initiatives that foster diversity and engagement across the organisation. Enjoy competitive benefits, including a generous salary, professional development investment, and a local government pension scheme, all while making a meaningful contribution to the educational landscape.
Contact Details:
Waddington Brown HR Recruitment Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of HR - People Operations
✨Get Your Foot in the Door with Temp Agencies
Temporary roles in HR are often filled through agencies. Reach out to temp agencies that specialise in HR placements. They can help you find gigs quickly and give you a chance to demonstrate your skills in real-world scenarios.
✨Network at HR Events and Workshops
Dive into local HR events, workshops, and seminars. These are great opportunities to meet professionals already in the field and might lead to temporary positions. Be sure to have a chat, exchange contacts, and express your interest in on-the-spot opportunities!
✨Showcase Your Flexibility
In the temporary HR world, being adaptable is key. When you're networking or interviewing, highlight your ability to quickly learn and fill diverse roles, from recruitment to employee onboarding. Make it clear that you’re ready to dive in at any time!
✨Apply Directly Through Our Website
Don’t forget to check out the opportunities at Waddington Brown HR Recruitment Careers and apply directly via our website. This way, you can express your interest in temporary roles and get ahead in the application process!
We think you need these skills to ace Head of HR - People Operations
Some tips for your application 🫡
Show Off Your People Skills:In HR, showcasing your interpersonal skills is key. Make sure your CV highlights any experience you have dealing with talent management, resolving conflicts, or facilitating workshops. We want to see your ability to connect with others!
Tailor Your CV to HR:Use HR-specific language in your CV and cover letter. Mention any specific HR tools, software, or methodologies you’re familiar with, like ATS systems or performance management frameworks. This will show that you’re not just a good fit, but you've got the know-how to back it up!
Emphasise Your Flexibility:Since this is a temporary role, emphasising your adaptability and willingness to learn quickly is crucial. Include examples of how you've successfully jumped into new environments before or handled sudden changes in previous jobs. We love a team player who can hit the ground running!
Availability Matters:In your application, make sure to clarify your availability and commitment to the temporary position. This will help us understand when you can start and how you fit into our plans at Waddington Brown HR Recruitment Careers. So, don’t be shy about laying it all out there!
How to prepare for a job interview at Waddington Brown HR Recruitment Careers
✨Showcase Your Adaptability
Given that this is a temporary HR role at Waddington Brown HR Recruitment Careers, it's crucial to demonstrate your flexibility and ability to adapt quickly. You might be thrown into new projects or systems, so share examples of how you've successfully navigated changes in past roles.
✨Familiarise Yourself with HR Tools
Many HR positions require familiarity with tools like HRIS or ATS systems. Before the interview, brush up on the specific software that Waddington Brown HR Recruitment Careers uses—if you see any mentioned in the job posting, make sure you're ready to discuss them and your experience with similar tools.
✨Your Motivation Matters
As a temp, it's essential to convey your motivation for this role. Employers often look for candidates who are not just filling a position, but who are genuinely keen on contributing effectively in a short period. Consider sharing why you’re passionate about HR and how you see yourself adding value at Waddington Brown HR Recruitment Careers.
✨Prepare for Real-World Scenarios
HR interviews often include situational questions that test your problem-solving skills. Think about common HR challenges, like dealing with conflict or managing onboarding efficiently, and prepare to discuss how you would handle these situations at Waddington Brown HR Recruitment Careers.
