At a Glance
- Tasks: Support customers and products, ensuring trains are serviced efficiently and safely.
- Company: Wabtec, a global leader in transportation solutions.
- Benefits: Permanent, full-time role with competitive pay and inclusive culture.
- Other info: Join a diverse team that values people and offers growth opportunities.
- Why this job: Make a real difference in the future of transportation while developing your technical skills.
- Qualifications: ONC or NVQ Level 3 in Mechanical/Electrical Engineering and strong fault-finding skills.
The predicted salary is between 30000 - 40000 £ per year.
Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services. Whether it’s freight rail, transit, mining, industrial, or marine, our expertise, technologies, and people are accelerating the future of transportation.
Location: Reading/South England
Contract Type: Permanent, Full-Time
How will you make a difference?
The key aim of the role is to conduct the required support for our customers and products at both Wabtec UK sites & customer locations. The Field Service Engineer is a key role to ensure that Wabtec UK products and services are meeting our customers’ expectations throughout their life cycle and our services are delivered in a safe, efficient, and consistent manner.
What will your typical day look like?
- Respond to call‑out requests and liaise directly with customers to access trains.
- Diagnose faults using structured work instructions.
- Determine the most effective solution to return trains to service.
- Replace faulty parts on‑site or escalate if replacement isn’t possible.
- Conduct thorough testing before handing the train back to the customer.
- Maintain a strong customer‑centric approach in all interactions.
What do we want to know about you?
- ONC or NVQ Level 3 (or equivalent) in Mechanical and/or Electrical Engineering.
- Strong technical aptitude with proven fault‑finding abilities.
- Significant hands‑on experience in relevant technical areas (e.g., engines, diagnostics).
- Competent IT skills, particularly with MS Excel and laptop/tablet devices.
- Capable of compiling clear and accurate technical reports.
- Strong organisational skills with the ability to manage workload independently.
- Excellent interpersonal skills.
If you don’t have all the above criteria, don’t worry, we would still like to hear from you as we live our values and always put people first and strive to expand what is possible.
Legal authorisation to work in the United Kingdom is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.
Need accommodation? Just let us know - we’ve got you.
Product Support Engineer in Reading employer: Wabtec
Wabtec in Lincoln is an excellent employer, offering a dynamic work culture that prioritises diversity and inclusion. Employees benefit from comprehensive training programs and opportunities for professional growth, all while contributing to meaningful advancements in the manufacturing sector. Join us to be part of a team that values safety, efficiency, and continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Product Support Engineer in Reading
✨Get Your Hands Dirty at Engineering Events
Join local engineering meetups or industry conferences related to mechanical engineering. Whether it's a workshop or a career fair, these events are goldmines for networking and getting a foot in the door. Plus, you can showcase your passion and enthusiasm directly to potential employers like Wabtec.
✨Connect with Professors & Peers
Tap into your university’s resources—professors often have connections in the industry. Don’t be shy to ask about potential openings or recommendations. Your classmates might also know of companies hiring. Often, it’s who you know that gets you in front of the right people!
✨Highlight Your Projects and Practical Experience
When you land those interviews, make sure to talk about your hands-on projects or internships. Whether it's a design project or hands-on experience with CAD software, specific examples will make you stand out. Companies like Wabtec love to hear about practical applications of your skills.
✨Apply Directly on Company Websites
Check out the careers page of Wabtec and apply directly through there. It shows initiative and interest in their specific values. Plus, you'll often find openings that aren't advertised on job boards, giving you a better chance to land that full-time gig!
We think you need these skills to ace Product Support Engineer in Reading
Some tips for your application 🫡
Show Off Your Technical Expertise:In mechanical engineering, it’s vital to highlight your technical skills and projects. Make sure to include relevant software proficiency (like CAD tools) in your CV. If you've worked on specific engineering projects, detail your key contributions — we want to see how you’ve applied your skills in a practical setting!
Focus on Problem-Solving Examples:Employers in mechanical engineering love to see how you handle challenges. Use your cover letter to share specific instances where you’ve solved a complex problem or improved a design. This will show us you're not just knowledgeable but also capable of applying that knowledge effectively.
Highlight Relevant Certifications:Include any relevant certifications or training that can set you apart from the competition. Whether it's coursework from your degree, a recognised certification, or extra training in new technologies, we love to see candidates who continuously improve their skill set. This tells us you're serious about your career in engineering!
Tailor Your CV for the Role:Don’t forget to customise your CV for Wabtec and the Product Support Engineer role specifically. Pull examples from your experience that align with the job description — it shows us you've done your research and are genuinely interested in becoming part of the team. We recommend applying through our website to ensure your application gets to the right people!
How to prepare for a job interview at Wabtec
✨Brush Up on Your CAD Skills
Since mechanical engineering often involves design processes, be ready to showcase your proficiency in CAD software like SolidWorks or AutoCAD. Bring along a digital portfolio or even some sketches that demonstrate your design capabilities — it’s a great way to show what you can bring to the table at Wabtec.
✨Prepare for Technical Questions
Expect technical questions that test your understanding of engineering principles and problem-solving skills. You might get hypothetical scenarios where you need to design a component or troubleshoot a mechanical system. Practising these types of questions will give you the confidence to tackle whatever comes your way!
✨Show Your Team Spirit
As a full-time mechanical engineer, collaboration is key! Be ready to share examples of past team projects or any experiences where you contributed to solving a complex problem with others. Demonstrating your ability to work in a team will resonate well with the interviewers at Wabtec.
✨Discuss Your Future Goals
Since this is a full-time position, your long-term vision is important. Be open about your career aspirations, whether it’s mastering a specific tool or leading projects. This shows that you're committed not just to learning but also to growing with Wabtec, making you a more appealing candidate.
