Product Support Engineer - Nights in Manchester

Product Support Engineer - Nights in Manchester

Manchester Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Wabtec

At a Glance

  • Tasks: Provide top-notch support for customers and products, ensuring trains are operational.
  • Company: Wabtec, a global leader in transportation solutions with a people-first culture.
  • Benefits: Permanent, full-time role with opportunities for growth and development.
  • Other info: Join a diverse team committed to innovation and inclusion.
  • Why this job: Make a real impact in the future of transportation while working nights.
  • Qualifications: ONC or NVQ Level 3 in Mechanical/Electrical Engineering and strong technical skills.

The predicted salary is between 30000 - 40000 £ per year.

Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services. Whether it's freight rail, transit, mining, industrial, or marine, our expertise, technologies, and people are accelerating the future of transportation.

Role: Field Service Engineer - NIGHTS

Location: Manchester area (Field based)

Contract Type: Permanent, Full-Time

How will you make a difference? The key aim of the role is to conduct the required support for our customers and products at both Wabtec UK sites & customer locations. The Field Service Engineer is a key role to ensure that Wabtec UK products and services are meeting our customers’ expectations throughout their life cycle and our services are delivered in a safe, efficient, and consistent manner.

What will your typical day look like?

  • Respond to call-out requests and liaise directly with customers to access trains.
  • Diagnose faults using structured work instructions.
  • Determine the most effective solution to return trains to service.
  • Replace faulty parts on-site or escalate if replacement isn’t possible.
  • Conduct thorough testing before handing the train back to the customer.
  • Maintain a strong customer-centric approach in all interactions.

What do we want to know about you?

  • ONC or NVQ Level 3 (or equivalent) in Mechanical and/or Electrical Engineering.
  • Strong technical aptitude with proven fault-finding abilities.
  • Significant hands-on experience in relevant technical areas (e.g., engines, diagnostics).
  • Competent IT skills, particularly with MS Excel and laptop/tablet devices.
  • Capable of compiling clear and accurate technical reports.
  • Strong organisational skills with the ability to manage workload independently.
  • Excellent interpersonal skills.

If you don’t have all the above criteria, don’t worry, we would still like to hear from you as we live our values and always put people first and strive to expand what is possible. Apply today!

Legal authorisation to work in the United Kingdom is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Additional Information

At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.

If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.

Culture powers us and the possibilities. We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress. We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.

Need accommodation? Just let us know - we’ve got you.

Product Support Engineer - Nights in Manchester employer: Wabtec

Wabtec in Lincoln is an excellent employer, offering a dynamic work culture that prioritises diversity and inclusion. Employees benefit from comprehensive training programs and opportunities for professional growth, all while contributing to meaningful advancements in the manufacturing sector. Join us to be part of a team that values safety, efficiency, and continuous improvement.

Wabtec

Contact Details:

Wabtec Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Product Support Engineer - Nights in Manchester

Join Engineering Meetups!

Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Product Support Engineer - Nights role you’re after at Wabtec.

Show Off Your Projects!

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Engage with Online Communities

Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Wabtec.

Apply Through Company Websites

When you spot a role like Product Support Engineer - Nights at Wabtec, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.

We think you need these skills to ace Product Support Engineer - Nights in Manchester

Mechanical Engineering
Electrical Engineering
Fault-Finding Abilities
Hands-On Experience
IT Skills
MS Excel
Technical Reporting

Some tips for your application 🫡

Showcase Your Technical Expertise:When applying for an engineering role like Product Support Engineer - Nights, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.

Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Wabtec a clear picture of the value you can bring.

Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Wabtec specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!

Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.

How to prepare for a job interview at Wabtec

Brush Up on Core Engineering Principles

Before heading into the interview with Wabtec, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!

Show Off Your Problem-Solving Skills

Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.

Relate Your Experience to the Role

In a full-time role, employers like Wabtec want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.

Know Your Tools and Software

Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.