Product Support Engineer - Nights in Manchester

Product Support Engineer - Nights in Manchester

Manchester Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Wabtec Corporation

At a Glance

  • Tasks: Provide top-notch support for customers and Wabtec products at various locations.
  • Company: Join Wabtec, a leader in transportation technology with a people-first culture.
  • Benefits: Permanent, full-time role with opportunities for growth and development.
  • Other info: Dynamic work environment with a focus on inclusion and diverse perspectives.
  • Why this job: Make a real impact in the future of transportation while working with cutting-edge technology.
  • Qualifications: ONC or NVQ Level 3 in Mechanical/Electrical Engineering and strong technical skills.

The predicted salary is between 30000 - 40000 £ per year.

Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services. Whether it's freight rail, transit, mining, industrial, or marine, our expertise, technologies, and people are accelerating the future of transportation.

The key aim of the role is to conduct the required support for our customers and products at both Wabtec UK sites & customer locations. The Field Service Engineer is a key role to ensure that Wabtec UK products and services are meeting our customers’ expectations throughout their life cycle and our services are delivered in a safe, efficient, and consistent manner.

What will your typical day look like?

  • Respond to call-out requests and liaise directly with customers to access trains.
  • Diagnose faults using structured work instructions.
  • Determine the most effective solution to return trains to service.
  • Replace faulty parts on-site or escalate if replacement isn’t possible.
  • Conduct thorough testing before handing the train back to the customer.
  • Maintain a strong customer-centric approach in all interactions.

What do we want to know about you?

  • ONC or NVQ Level 3 (or equivalent) in Mechanical and/or Electrical Engineering.
  • Strong technical aptitude with proven fault-finding abilities.
  • Significant hands-on experience in relevant technical areas (e.g., engines, diagnostics).
  • Competent IT skills, particularly with MS Excel and laptop/tablet devices.
  • Capable of compiling clear and accurate technical reports.
  • Strong organisational skills with the ability to manage workload independently.
  • Excellent interpersonal skills.

If you don’t have all the above criteria, don’t worry, we would still like to hear from you as we live our values and always put people first and strive to expand what is possible.

Legal authorisation to work in the United Kingdom is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.

Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity.

Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better.

Culture powers us and the possibilities. We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.

We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.

Need accommodation? Just let us know - we’ve got you.

Product Support Engineer - Nights in Manchester employer: Wabtec Corporation

Wabtec Corporation is an exceptional employer located in Lincoln, offering a dynamic work environment that fosters innovation and teamwork within the Napier Turbocharger division. Employees benefit from a strong focus on continuous improvement, professional development opportunities, and a commitment to maintaining high-quality standards in manufacturing. Join us to be part of a culture that values your contributions and supports your growth in the engineering field.

Wabtec Corporation

Contact Details:

Wabtec Corporation Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Product Support Engineer - Nights in Manchester

Join Engineering Meetups!

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Apply Through Company Websites

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We think you need these skills to ace Product Support Engineer - Nights in Manchester

Mechanical Engineering
Electrical Engineering
Fault-Finding Abilities
Technical Aptitude
Hands-On Experience
IT Skills
MS Excel

Some tips for your application 🫡

Showcase Your Technical Expertise:When applying for an engineering role like Product Support Engineer - Nights, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.

Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Wabtec Corporation a clear picture of the value you can bring.

Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Wabtec Corporation specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!

Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.

How to prepare for a job interview at Wabtec Corporation

Brush Up on Core Engineering Principles

Before heading into the interview with Wabtec Corporation, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!

Show Off Your Problem-Solving Skills

Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.

Relate Your Experience to the Role

In a full-time role, employers like Wabtec Corporation want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.

Know Your Tools and Software

Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.