Field Services Engineer

Field Services Engineer

Glasgow Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Respond to customer requests and diagnose train faults on-site.
  • Company: Join Wabtec, a global leader in rail and industrial solutions.
  • Benefits: Permanent, full-time role with competitive pay and growth opportunities.
  • Why this job: Make a real difference in the rail industry while developing your technical skills.
  • Qualifications: ONC or NVQ Level 3 in Mechanical/Electrical Engineering preferred.
  • Other info: Diverse and inclusive workplace that values every individual.

The predicted salary is between 36000 - 60000 Β£ per year.

Overview

Talent Acquisition Partner at Wabtec Corporation.

Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail, as well as mining, marine, and industrial markets. Location: Glasgow, Scotland (Field Based). Contract Type: Permanent, Full-Time.

Responsibilities

  • Respond to call-out requests and liaise directly with customers to access trains.
  • Diagnose faults using structured work instructions.
  • Determine the most effective solution to return trains to service.
  • Replace faulty parts on-site or escalate if replacement isn;t possible.
  • Conduct thorough testing before handing the train back to the customer.
  • Maintain a strong customer-centric approach in all interactions.

Qualifications

  • ONC or NVQ Level 3 (or equivalent) in Mechanical and/or Electrical Engineering.
  • Strong technical aptitude with proven fault-finding abilities.
  • Significant hands-on experience in relevant technical areas (e.g., engines, diagnostics).
  • Competent IT skills, particularly with MS Excel and laptop/tablet devices.
  • Capable of compiling clear and accurate technical reports.
  • Strong organisational skills with the ability to manage workload independently.
  • Excellent interpersonal skills.

If you don have not all the criteria, we still encourage you to apply as we live our values and always put people first and strive to expand what is possible.

Legal authorisation to work in the United Kingdom is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Please note that we do not accept agency candidate submissions without a formalised agreement with Wabtec Talent Acquisition. If you are an agency/third party Recruiter and have not been engaged by Wabtec for this search, we do not owe you a fee if you submit a candidate to the applicant tracking system that is ultimately hired.

Apply today!

Our Commitment to Embrace Diversity:

Wabtec is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.

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Field Services Engineer employer: Wabtec Corporation

Wabtec Corporation is an exceptional employer, offering a dynamic work environment in Glasgow where Field Services Engineers can thrive. With a strong commitment to employee growth and development, Wabtec provides comprehensive training and support, ensuring that team members are equipped with the skills needed to excel in their roles. The company fosters a collaborative and inclusive culture, prioritising diversity and a customer-centric approach, making it a rewarding place for those seeking meaningful employment in the rail and industrial sectors.
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Contact Detail:

Wabtec Corporation Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Field Services Engineer

✨Tip Number 1

Get to know the company! Research Wabtec and understand their values, products, and services. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!

✨Tip Number 3

Prepare for the interview by practising common questions related to fault diagnosis and customer service. We want you to showcase your technical skills and how you handle real-life scenarios, so be ready to share examples!

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.

We think you need these skills to ace Field Services Engineer

Mechanical Engineering
Electrical Engineering
Fault-Finding Abilities
Technical Aptitude
Hands-On Experience
IT Skills
MS Excel
Technical Reporting
Organisational Skills
Customer-Centric Approach
Interpersonal Skills
Problem-Solving Skills

Some tips for your application 🫑

Tailor Your CV: Make sure your CV is tailored to the Field Services Engineer role. Highlight your ONC or NVQ Level 3 qualifications and any relevant hands-on experience. We want to see how your skills match up with what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your technical aptitude can benefit us at Wabtec. Keep it concise but engaging – we love a good story!

Show Off Your Technical Skills: When filling out your application, don’t forget to mention your IT skills, especially with MS Excel and any diagnostic tools you’ve used. We’re keen on candidates who can compile clear and accurate technical reports, so let us know how you excel in this area!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at Wabtec Corporation

✨Know Your Technical Stuff

Make sure you brush up on your mechanical and electrical engineering knowledge. Be ready to discuss your hands-on experience with engines and diagnostics, as well as any specific fault-finding techniques you've used in the past.

✨Customer-Centric Mindset

Wabtec values a strong customer-centric approach, so think of examples where you've gone above and beyond for a customer. Prepare to share how you handle call-out requests and ensure customer satisfaction during your interactions.

✨Show Off Your Organisational Skills

Since you'll be managing your workload independently, come prepared with examples of how you've successfully organised tasks in previous roles. Highlight any tools or methods you use to stay on top of your responsibilities.

✨Be Ready to Report

You'll need to compile clear and accurate technical reports, so practice explaining complex technical information in a straightforward way. Think about how you can demonstrate your IT skills, especially with MS Excel, during the interview.

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