Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customers and manage aftersales inquiries via email and phone.
- Company: Wabtec Corporation is a global leader in transportation solutions, committed to innovation and quality.
- Benefits: Enjoy flexible remote work options and a competitive salary.
- Why this job: Join a diverse team focused on making a positive impact in the transportation industry.
- Qualifications: Experience in administration and proficiency in MS Office are preferred.
- Other info: Part-time role with 24 hours per week, offering flexibility in working hours.
The predicted salary is between 20000 - 30000 £ per year.
Customer Support and Aftersales Administrator
Join to apply for the Customer Support and Aftersales Administrator role at Wabtec Corporation
Customer Support and Aftersales Administrator
8 hours ago Be among the first 25 applicants
Join to apply for the Customer Support and Aftersales Administrator role at Wabtec Corporation
Get AI-powered advice on this job and more exclusive features.
It’s not just about your career or job title… It’s about who you are and the impact you will make on the world. Because whether it’s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you’re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.
Who will you be working with?
Vapor Ricon Europe, part of the Wabtec Group of Companies, is a leading manufacturer and supplier of access products to all sectors of the transportation industry and has been for over 30 years.
Renowned for quality and attention to detail, Vapor Ricon’s range of products includes lifts, hoists, ramps and complementing products such as wheelchair restraints, floor adaptions and seating. The company supplies both the domestic and commercial sectors with innovations in accessibility and facilitates travel for all.
Salary: £Competitive
Location: Location: Remote
Hours: Monday, Tuesday and Wednesday 08:30am to 16:30pm – Can be flexible
Contract type: Permanent, Part Time
How will you make a difference?
We are seeking a part-time Customer Support and Aftersales Administrator to serve as a key point of contact for both employees and external vendors. This role is for 24 hours per week, on Monday, Tuesday, and Wednesday—days, however, some flexibility is possible.
What You Will Be Doing…
- Handle general sales and spare parts enquiries via email and phone
- Create and manage orders in Oracle, including stock checks, delivery confirmations, and customer documentation
- Organise operational documents, such as pick notes
- Allocate jobs to team members and service partners
- Verify service agent invoices and maintain control spreadsheets
- Manage incoming phone calls and route them appropriately
- Liaise with external suppliers when needed
- Respond to client queries through various channels (email, phone, in-person)
- Provide administrative support and ensure smooth daily operations
What do we want to know about you?
- Proven work experience as an Administrative Coordinator, Administrator or similar role
- Hands-on experience with MS Office Suite (particularly MS Word and MS Excel)
- Familiarity with office equipment
- Solid time-management abilities with the ability to prioritise tasks
- Excellent verbal and written communication skills
If you don’t have all the above criteria don’t worry, we would still like to hear from you as we live our values and always put people first and strive to expand what is possible.
Legal authorisation to work in the United Kingdom is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
- Please note that we do not accept agency candidate submissions without a formalised agreement with Wabtec Talent Acquisition. If you are an agency/third party Recruiter and have not been engaged by Wabtec for this search, we do not owe you a fee if you submit a candidate to the applicant tracking system that is ultimately hired.
Apply today!
Who are we?
Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.
Wabtec is focused on performance that drives progress and unlocks our customers’ potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! http://www.WabtecCorp.com
Our Commitment to Embrace Diversity:
Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.
To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.
We believe in hiring talented people of varied backgrounds, experiences, and styles… People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Part-time
Job function
-
Job function
Manufacturing
-
Industries
Railroad Equipment Manufacturing
Referrals increase your chances of interviewing at Wabtec Corporation by 2x
Sign in to set job alerts for “Customer Support Administrator” roles.
Event Organiser, Judicial Office (Ref: 7502)
Loughborough, England, United Kingdom 1 week ago
Admin Officer – Loughborough (Ref: 7312)
Loughborough, England, United Kingdom 1 week ago
Customer Service/Transport Administrators
Castle Donington, England, United Kingdom 2 weeks ago
Coalville, England, United Kingdom 4 days ago
Burton Upon Trent, England, United Kingdom 1 month ago
Administration Officer – Leicester County Court (Ref: 7458)
Nottingham, England, United Kingdom 2 weeks ago
NHS Talking Therapies Patient Coordinator/Administrator
Nottingham, England, United Kingdom 3 days ago
Customer Services Administration Support
Alfreton, England, United Kingdom 2 weeks ago
Bingham, England, United Kingdom 3 days ago
Wanlip, England, United Kingdom 2 days ago
Greater Nottingham £27,000.00-£29,000.00 2 hours ago
Administrative Officer – Nottingham (Ref: 7594)
Nottingham, England, United Kingdom 5 days ago
Case Administrator – Nottingham City (East Midlands) (Ref: 7180)
Nottingham, England, United Kingdom 2 weeks ago
Syston, England, United Kingdom 1 month ago
Leicester, England, United Kingdom 3 weeks ago
Tamworth, England, United Kingdom 5 days ago
Derby, England, United Kingdom 5 days ago
Nuthall, England, United Kingdom 1 day ago
Nottingham, England, United Kingdom 1 week ago
Nottingham, England, United Kingdom 2 weeks ago
Loughborough, England, United Kingdom 2 weeks ago
Enderby, England, United Kingdom 2 weeks ago
Narborough, England, United Kingdom 3 weeks ago
Introducer Support & Engagement Coordinator
Turnditch, England, United Kingdom 3 days ago
Ashby-De-La-Zouch, England, United Kingdom 5 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Customer Support and Aftersales Administrator employer: Wabtec Corporation
Contact Detail:
Wabtec Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support and Aftersales Administrator
✨Tip Number 1
Familiarise yourself with Wabtec Corporation's products and services, especially those related to customer support and aftersales. Understanding their offerings will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your communication skills, both verbal and written. Since the role involves liaising with clients and suppliers, being able to articulate your thoughts clearly will set you apart from other candidates.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed multiple tasks or projects in previous roles. This will highlight your ability to handle the diverse responsibilities outlined in the job description.
✨Tip Number 4
Network with current or former employees of Wabtec Corporation on platforms like LinkedIn. Gaining insights from their experiences can provide you with valuable information about the company culture and expectations for the role.
We think you need these skills to ace Customer Support and Aftersales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer support and administration. Emphasise your skills with MS Office Suite, particularly Word and Excel, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to manage administrative tasks. Mention specific examples of how you've successfully handled similar responsibilities in the past.
Highlight Communication Skills: Since excellent verbal and written communication skills are essential for this position, provide examples in your application that demonstrate your ability to communicate effectively with clients and team members.
Showcase Time Management Abilities: Discuss your time-management strategies in your application. Provide examples of how you prioritise tasks and manage your workload efficiently, especially in a part-time role.
How to prepare for a job interview at Wabtec Corporation
✨Showcase Your Communication Skills
As a Customer Support and Aftersales Administrator, excellent verbal and written communication is key. Be prepared to demonstrate your ability to communicate clearly and effectively during the interview. You might be asked to role-play a customer interaction, so practice articulating your thoughts and responses.
✨Familiarise Yourself with Oracle
Since the role involves creating and managing orders in Oracle, it’s beneficial to have a basic understanding of how this system works. If you have experience with similar software, mention it, and be ready to discuss how you can quickly adapt to new systems.
✨Highlight Your Time Management Skills
The job requires solid time-management abilities to prioritise tasks effectively. Prepare examples from your past experiences where you successfully managed multiple responsibilities or tight deadlines. This will show that you can handle the demands of the role.
✨Demonstrate Your Problem-Solving Abilities
In customer support, challenges often arise that require quick thinking and problem-solving. Think of specific instances where you resolved customer issues or improved processes. Sharing these stories will illustrate your proactive approach and ability to think on your feet.
