Product Support Engineer in Burton upon Trent

Join to apply for the Product Support Engineer role at Wabtec Corporation.

It’s not just about your career or job title… It’s about who you are and the impact you will make on the world.

Wabtec is a leading global provider of equipment, systems, digital solutions, and value‑added services for freight and transit rail as well as the mining, marine, and industrial markets.

Role

• Product Support Engineer
• Location: Edinburgh, Scotland (Field Based)
• Contract Type: Permanent, Full‑Time

How you will make a difference

The key aim of the role is to conduct the required support for our customers and products at both Wabtec UK sites and customer locations. The Field Service Engineer ensures that Wabtec UK products and services meet customers’ expectations throughout their life cycle.

Typical day

• Respond to call‑out requests and liaise directly with customers to access trains.
• Diagnose faults using structured work instructions.
• Determine the most effective solution to return trains to service.
• Replace faulty parts on‑site or escalate if replacement isn’t possible.
• Conduct thorough testing before handing the train back to the customer.
• Maintain a strong customer‑centric approach in all interactions.

What we want to know about you

• ONC or NVQ Level 3 (or equivalent) in Mechanical and/or Electrical Engineering.
• Strong technical aptitude with proven fault‑finding abilities.
• Significant hands‑on experience in relevant technical areas (e.g., engines, diagnostics).
• Competent IT skills, particularly with MS Excel and laptop/tablet devices.
• Capable of compiling clear and accurate technical reports.
• Strong organisational skills with the ability to manage workload independently.
• Excellent interpersonal skills.

Other information

Legal authorisation to work in the United Kingdom is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Equal employment opportunity: Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Apply today!