Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide 2nd/3rd line IT support and troubleshoot technical issues for diverse clients.
- Company: Join WABSYS, a reputable IT solutions provider in West Yorkshire.
- Benefits: Enjoy a competitive salary, pension scheme, healthcare plan, and mileage reimbursement.
- Other info: Opportunity to grow your skills in a dynamic environment.
- Why this job: Be part of a supportive team and work with cutting-edge technologies.
- Qualifications: Strong IT support experience and knowledge of networking and cloud systems.
The predicted salary is between 35000 - 40000 £ per year.
Location: Ossett, Wakefield, West Yorkshire. Driving licence essential.
Salary: £35,000 to £40,000 + Pension & Healthcare Plan
Hours: Full-time, 37.5 hours per week (Monday to Friday, 9am to 5pm)
About us
WABSYS is a well-established, security-focused IT solutions provider based in West Yorkshire. With a strong reputation for delivering reliable, high-quality IT services, the business is continuing to grow creating an opportunity for an experienced IT Support Engineer to join the team.
Job overview
This is a varied, hands-on role where no two days are the same. You will be supporting a range of clients, diagnosing and resolving technical issues, and getting involved across networking, servers, and cloud-based systems. The successful candidate will be someone who enjoys problem-solving from first principles and takes pride in seeing issues through to resolution. The role is primarily office-based, with a strong focus on remote support. Occasional travel to client sites may be required where necessary; however, this is infrequent and not a core part of the role.
Responsibilities
- Provide 2nd / 3rd line IT support across a varied client base
- Troubleshoot and resolve issues across servers, networks, and end-user systems
- Manage and support Microsoft 365 and Azure environments
- Maintain and administer servers, domains, and group policies
- Support virtualised environments (Hyper-V)
- Assist with network configuration and ongoing maintenance
- Contribute to cyber security standards, including Cyber Essentials
- Use scripting (e.g. PowerShell) to improve efficiency and automation
- Deliver a high level of customer service, primarily remotely with occasional on-site support when required
Skills & Experience
- Strong experience in IT support (2nd or 3rd line level)
- Solid understanding of networking, servers, and operating systems
- Microsoft 365 and Azure administration experience
- Experience with Group Policy and domain management
- Strong PowerShell scripting skills
- Familiar with Windows 11, Windows Server 2019 and Linux
- Understanding of cyber security principles
- Experience with scripting or programming (e.g. APIs, HTML, JSON) is desirable
- Excellent attention to detail
- Knowledge of Hyper-V virtualisation
About you
- Naturally curious with a genuine interest in technology
- Enjoy solving problems and getting to the root cause
- Able to work independently and manage your own workload
- Strong communicator, comfortable working with a range of clients
- Keen to learn and stay up to date with new technologies
Why join us?
- Competitive salary of £35,000 to £40,000
- Pension scheme
- Healthcare plan
- Mileage reimbursement for occasional site visits
- A supportive environment where your input and ideas are valued
- Opportunity to work across a wide range of technologies and clients
This is a great opportunity for an experienced IT Support Engineer. Interested? Apply now with your updated CV.
IT Support Engineer in England employer: Wabsys
Contact Detail:
Wabsys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer in England
✨Tip Number 1
Network like a pro! Attend local tech meetups or online webinars related to IT support. It's a great way to meet industry folks and get your name out there. Plus, you never know who might have a lead on that perfect job!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your troubleshooting successes or any projects you've worked on. This can really set you apart from the crowd when you're chatting with potential employers.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that excite you, like WABSYS! Tailor your approach and let them know why you’re a great fit for their team. We recommend applying through our website for a smoother process.
✨Tip Number 4
Prepare for interviews by brushing up on common IT support scenarios. Practice explaining how you’d troubleshoot specific issues. Confidence is key, and showing you can think on your feet will impress any hiring manager!
We think you need these skills to ace IT Support Engineer in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT support, especially 2nd and 3rd line roles. We want to see how your skills match up with what we’re looking for, so don’t be shy about showcasing your knowledge of Microsoft 365, Azure, and PowerShell!
Show Off Your Problem-Solving Skills: In your application, give us examples of how you've tackled tricky tech issues in the past. We love candidates who can demonstrate their curiosity and ability to get to the root cause of a problem, so share those stories!
Keep It Professional Yet Personal: While we appreciate a friendly tone, make sure your application maintains a level of professionalism. Let your personality shine through, but keep it relevant to the role and our company culture.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Wabsys
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of networking, servers, and Microsoft 365/Azure. Be ready to discuss specific technical issues you've resolved in the past, as this will show your hands-on experience and problem-solving skills.
✨Show Off Your Scripting Skills
Since PowerShell scripting is a key part of the role, prepare to talk about any scripts you've written or how you've used automation to improve efficiency. If possible, bring examples of your work to demonstrate your capabilities.
✨Customer Service is Key
WABSYS values high-quality customer service, so be prepared to share examples of how you've provided excellent support in previous roles. Highlight your communication skills and how you handle difficult situations with clients.
✨Stay Curious and Up-to-Date
Demonstrate your passion for technology by discussing recent trends or tools you've been exploring. This shows that you're not just experienced but also eager to learn and grow within the field.