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- Tasks: Assist in bringing ATMs back online and provide excellent customer service.
- Company: Join a dynamic team at FLM Services in Newcastle.
- Benefits: Earn competitive hourly rates plus call-out fees and mileage.
- Why this job: Gain hands-on experience and develop valuable skills in a growing industry.
- Qualifications: Customer service skills and a willingness to learn; driving licence required.
- Other info: Flexible hours with scheduling up to a month in advance.
Overview
Looking for a Trainee ATM Engineers to help with a backlog of work in Newcastle Area. You will be based in Newcastle or close by. You will have your own transport. This is adhoc work covering 8am to 10pm 7 days a week. You will be advised of scheduling up to 1 month in advance. You can select which hours and days you would like to work. We are looking to build a team.
Compensation
You will get an hourly rate and then £10 per call out up to 10 call outs in a 8 hour shifts. plus mileage.
About FLM Services
ATM FLM Services consists of remedial actions to bring an ATM back online and in service referred to here as FLM Fix/es. FLM Fixes most usually do not require engineering tools, however simple engineering tools may be required. FLM Fixes may include, but not limited to, removal of cash or media jams (for example receipt jams), removal of card jams, removal of debris/dirt within ATM transport systems and on and around sensors, belts, and mechanical parts such as gears, ATMs may need to be re-booted/reset, but in all cases, after each FLM Fix the ATM must be tested and evidence of at least one ATM cash transaction confirmed. Company will provide Contractor Resources training and documentation (where required) detailing the responsibilities and requirements which must be adhered to without exception. This is a FLM Plus role therefore some more in-depth fixes maybe involved.
Requirements
- Extraordinary customer service skills
- ATM experience or transferable skills (Service engineer, IT support etc.) OR willingness to learn
- Will consider people who have the aptitude to learn new things and have some electronic or mechanical knowledge
- Looking for ASAP start you will have to pass security clearance including DBS and Credit Check
- Must have own car and driving licence
WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.
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Trainee ATM FLM Engineer employer: WA Consultants
Contact Detail:
WA Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee ATM FLM Engineer
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, join relevant groups on social media, and attend local meetups. You never know who might have a lead on a job or can give you insider info about the company.
✨Tip Number 2
Practice makes perfect! Before any interviews, do some mock interviews with friends or family. Focus on common questions related to customer service and technical skills, so you feel confident when it’s your turn to shine.
✨Tip Number 3
Show off your enthusiasm! When you get the chance to chat with potential employers, let them know how excited you are about the role and the company. A positive attitude can go a long way in making a great impression.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for passionate individuals to join our team. Make sure to keep an eye on our listings and apply directly for the best chance at landing that Trainee ATM FLM Engineer role.
We think you need these skills to ace Trainee ATM FLM Engineer
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight any relevant experience you have, whether it's in customer service or technical roles. We want to see how your skills can help us tackle the challenges of being a Trainee ATM FLM Engineer!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to match the job description. We love seeing candidates who take the time to connect their experiences with what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key points stand out without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at WA Consultants
✨Know Your Stuff
Make sure you brush up on basic ATM operations and common issues like cash jams or card retrieval. Familiarise yourself with the tools you might need, even if they’re simple. Showing that you have a grasp of the technical side will impress your interviewers.
✨Show Off Your Customer Service Skills
Since this role involves interacting with customers, be ready to share examples of how you've provided excellent service in the past. Think about situations where you resolved issues or went the extra mile for someone. This will highlight your suitability for the job.
✨Flexibility is Key
The job requires you to work ad hoc hours, so be prepared to discuss your availability. Show that you’re flexible and willing to adapt to the scheduling needs of the company. This can set you apart from other candidates who may not be as open.
✨Prepare Questions
Have a few questions ready to ask at the end of your interview. This shows your interest in the role and the company. You might want to ask about the training process or what a typical day looks like for a Trainee ATM FLM Engineer. It’s a great way to engage with your interviewers.
