Network Support Lead

Network Support Lead

Temporary 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead network support, troubleshoot issues, and ensure smooth operations.
  • Company: WA Consultants, a dynamic tech recruitment firm near Reading.
  • Benefits: Competitive pay, hands-on experience, and a chance to work with cutting-edge technology.
  • Why this job: Join a vital role in network management and make a real difference.
  • Qualifications: Strong network knowledge and experience with Juniper technologies required.
  • Other info: Full-time onsite role with potential for career advancement.

The predicted salary is between 36000 - 60000 £ per year.

WA Consultants is currently recruiting for a Network Support Lead for an initial 12-month contract. Our client is based near Reading and they require someone who can be onsite full-time. Please note, the role has been deemed by the client to fall inside of IR35. Due to the nature of the organisation, the successful candidate will need to be security cleared to a high level.

Job role:

  • Reviewing, on a daily basis, the status of various networks, logging incidents where appropriate.
  • Escalating, in advance, to the Network Manager any likely breaches of agreed deadlines.
  • Working with customers, project leads, 3rd parties and other stakeholders to discuss technical service issues assisting with the resolution of said issues.
  • Creation of LLD's for projects if required.
  • Maintaining up-to-date knowledge on network technologies.
  • Working to assist with capacity & availability management of various networks.
  • Problem Solving: investigate and resolve problems for services within their own area of responsibility.
  • Provisioning network services and devices where appropriate.
  • Strong understanding of network fundamentals and troubleshooting processes.
  • Experience working with Juniper Virtual Chassis and Clustering technology.
  • Experience with configuring/troubleshooting EVPN/VXLAN on Juniper equipment.

Network Support Lead employer: WA Consultants

WA Consultants is an exceptional employer, offering a dynamic work environment in the heart of Reading, where innovation and collaboration thrive. Employees benefit from comprehensive training and development opportunities, fostering personal and professional growth while working on cutting-edge network technologies. With a strong emphasis on teamwork and a supportive culture, WA Consultants ensures that every team member feels valued and empowered to contribute meaningfully to the organisation's success.
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Contact Detail:

WA Consultants Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Network Support Lead

✨Tip Number 1

Network roles are all about connections, so make sure to network like a pro! Attend industry meetups or online webinars where you can chat with folks in the field. You never know who might have a lead on that perfect job!

✨Tip Number 2

When you get an interview, don’t just prepare for the questions; prepare to ask your own! Show your interest in the company and the role by asking about their current projects or challenges. It’ll help you stand out as someone who’s genuinely invested.

✨Tip Number 3

Brush up on your technical skills before interviews. Since this role involves troubleshooting and working with specific technologies like Juniper, being able to discuss your hands-on experience confidently will give you a leg up. Practice makes perfect!

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of resources to help you ace your job search. Plus, applying directly can sometimes give you a better chance of getting noticed by hiring managers.

We think you need these skills to ace Network Support Lead

Network Monitoring
Incident Logging
Escalation Management
Stakeholder Communication
Technical Issue Resolution
Low-Level Design (LLD) Creation
Network Technology Knowledge
Capacity Management
Availability Management
Problem Solving
Network Provisioning
Network Fundamentals
Troubleshooting Processes
Juniper Virtual Chassis
EVPN/VXLAN Configuration and Troubleshooting

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Network Support Lead role. Highlight your experience with network technologies, especially Juniper equipment, and any relevant troubleshooting skills. We want to see how your background fits perfectly with what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your problem-solving skills and experience with capacity management. We love seeing genuine enthusiasm for the position!

Showcase Relevant Experience: When filling out your application, be sure to showcase any specific projects or experiences that relate to the job description. If you've worked with EVPN/VXLAN or have experience in incident logging, let us know! We appreciate detailed examples.

Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved. We can’t wait to hear from you!

How to prepare for a job interview at WA Consultants

✨Know Your Networks

Make sure you brush up on your knowledge of network fundamentals and troubleshooting processes. Be ready to discuss your experience with Juniper Virtual Chassis and Clustering technology, as well as EVPN/VXLAN configurations. This will show that you’re not just familiar with the theory but can apply it practically.

✨Prepare for Problem-Solving Scenarios

Expect to be asked about specific problems you've encountered in previous roles and how you resolved them. Think of a few examples where you had to investigate and troubleshoot network issues, and be prepared to walk through your thought process during the interview.

✨Understand the Role's Requirements

Familiarise yourself with the job description and the key responsibilities, such as logging incidents and escalating issues. Show that you understand the importance of capacity and availability management, and be ready to discuss how you would approach these tasks in the role.

✨Engage with Stakeholders

Since the role involves working with customers, project leads, and third parties, think about how you would communicate technical service issues effectively. Prepare to share examples of how you've collaborated with different stakeholders in the past to resolve issues and improve service delivery.

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