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- Tasks: Fix and maintain ATMs, ensuring they are operational and ready for use.
- Company: Join WA Consultants, a dynamic employment agency with a focus on innovation.
- Benefits: Competitive hourly rate, flexible scheduling, and mileage reimbursement.
- Why this job: Gain hands-on experience in tech while helping customers access their cash.
- Qualifications: Customer service skills and a willingness to learn about electronics or mechanics.
- Other info: Flexible hours with opportunities for growth and development.
The predicted salary is between 13 - 16 £ per hour.
Looking for 6 Field ATM Engineers to help with a backlog of work in London. You will need to live in one of the following postcodes: W, NW, SW, SE, CR, DA, BR. You will have your own transport. This is flex work covering 8am to 10pm, 7 days a week. You will be advised of scheduling up to 1 month in advance; therefore, you need to be flexible. We are looking to build a team.
Responsibilities:
- FLM Fixes (remedial actions to bring an ATM back online and in service). FLM Fixes may include, but are not limited to, removal of cash or media jams (e.g., receipt jams), removal of card jams, removal of debris/dirt within ATM transport systems and on and around sensors, belts, and mechanical parts such as gears.
- ATMs may need to be re-booted/reset. After each FLM Fix, the ATM must be tested and evidence of at least one ATM cash transaction confirmed.
Requirements:
- Excellent Customer service
- ATM experience or transferable skills (Service engineer, IT support etc.) OR willingness to learn
- Will consider people who have the aptitude to learn new things and have some electronic or mechanical knowledge
- Looking for ASAP start; you will have to pass security clearance including DBS and Credit Check
- Must have your own car and driving licence
Pay and Availability:
- You will get an hourly rate of £16.02 rising to £16.70 in April and then £10 per callout.
- On average you will do 4 to 7 callouts in an 8.5‑hour shift, sometimes up to 10, plus mileage and other expenses.
WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.
Field Engineer employer: WA Consultants
Contact Detail:
WA Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Engineer
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might know someone in the field. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Be ready for a chat! When you apply through our website, make sure you're prepared for a quick phone call or video interview. Brush up on your customer service skills and be ready to showcase your problem-solving abilities.
✨Tip Number 3
Flexibility is key! Since this role requires working various hours, highlight your availability during interviews. Show that you're adaptable and ready to jump in whenever needed.
✨Tip Number 4
Show your eagerness to learn! If you don’t have direct ATM experience, emphasise your willingness to pick up new skills. Mention any relevant experience, like IT support or mechanical knowledge, to demonstrate your potential.
We think you need these skills to ace Field Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience, especially if you've worked with ATMs or in customer service. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're interested in the Field Engineer role and how your background makes you a great fit. Keep it friendly and professional – we love a bit of personality!
Show Off Your Flexibility: Since this role requires flexibility with scheduling, make sure to mention your availability in your application. Let us know that you’re ready to jump in and help out whenever needed – we appreciate a can-do attitude!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you get all the latest updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at WA Consultants
✨Know Your Stuff
Make sure you brush up on your knowledge of ATMs and any relevant mechanical or electronic skills. Be ready to discuss your experience or how your transferable skills can help you tackle the responsibilities of a Field Engineer.
✨Flexibility is Key
Since the job requires flexibility with scheduling, be prepared to discuss your availability openly. Highlight your willingness to adapt to different shifts and your ability to manage your time effectively.
✨Customer Service Matters
As a Field Engineer, you'll be interacting with customers. Prepare examples of how you've provided excellent customer service in the past. This will show that you understand the importance of keeping clients happy while resolving their issues.
✨Show Your Problem-Solving Skills
Think of specific instances where you've had to troubleshoot or fix a problem, especially in a technical context. Being able to demonstrate your problem-solving abilities will set you apart as a candidate who can handle FLM Fixes efficiently.
