At a Glance
- Tasks: Join us as an ATM Engineer, fixing and maintaining ATMs across Newcastle.
- Company: WA Consultants is a dynamic employment agency focused on connecting talent with opportunities.
- Benefits: Enjoy flexible hours, competitive pay, and mileage reimbursement for your travel.
- Why this job: Be part of a growing team, gain hands-on experience, and make a real impact in the community.
- Qualifications: Customer service skills and some mechanical or electronic knowledge are essential; training provided.
- Other info: Work on your schedule with up to a monthβs notice for shifts; security clearance required.
Looking for ATM Engineers to help with a backlog of work in Newcastle and wider Area. You will be based in Newcastle or close by. You will have your own transport. This is adhoc work covering 8am to 10pm 7 days a week. You will be advised of scheduling up to 1 month in advance. You can select which hours and days you would like to work. We are looking to build a team.
You will get an hourly rate and then GBP10 per call out up to 10 call outs in a 8 hour shifts. plus mileage.
ATM FLM Services consists of remedial actions to bring an ATM back online and in service referred to here as FLM Fix/es. FLM Fixes most usually do not require engineering tools, however simple engineering tools may be required. FLM Fixes may include, but not limited to, removal of cash or media jams (for example receipt jams), removal of card jams, removal of debris/dirt within ATM transport systems and on and around sensors, belts, and mechanical parts such as gears, ATMs may need to be re-booted/reset, but in all cases, after each FLM Fix the ATM must be tested and evidence of at least one ATM cash transaction confirmed. Company will provide Contractor Resources training and documentation (where required) detailing the responsibilities and requirements which must be adhered to without exception. This is a FLM Plus role therefore some more in-depth fixes maybe involved.
Required Experience
Excellent Customer service
ATM experience or transferable skills (Service engineer, IT support etc.)
Will consider people who have the aptitude to learn new things and have some electronic or Mechanical knowledge.
Looking for ASAP start you will have to pass security clearance including DBS and Credit Check.
WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.
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ATM Engineer employer: WA Consultants
Contact Detail:
WA Consultants Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land ATM Engineer
β¨Tip Number 1
Familiarise yourself with common ATM issues and fixes. Understanding the typical problems that ATMs face, such as cash jams or card retrieval issues, will help you demonstrate your knowledge during any discussions with us.
β¨Tip Number 2
Highlight your customer service skills. Since this role involves interacting with clients, showcasing your ability to communicate effectively and resolve issues will set you apart from other candidates.
β¨Tip Number 3
Be flexible with your availability. Since the work hours are varied and can be scheduled up to a month in advance, showing that you can adapt to different shifts will make you a more attractive candidate for our team.
β¨Tip Number 4
Prepare for the security clearance process. As you'll need to pass a DBS and credit check, having your documents ready and being aware of what to expect can speed up your onboarding process once you land the job.
We think you need these skills to ace ATM Engineer
Some tips for your application π«‘
Understand the Role: Familiarise yourself with the responsibilities of an ATM Engineer. Highlight any relevant experience you have, especially in customer service or technical roles, as this will be crucial for your application.
Tailor Your CV: Make sure your CV reflects your skills and experiences that are most relevant to the ATM Engineer position. Emphasise any previous work with ATMs, service engineering, or IT support, and include specific examples of your problem-solving abilities.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your flexibility with scheduling and your willingness to learn new skills, as these are important for the ad-hoc nature of the job.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application demonstrates attention to detail, which is essential for the role of an ATM Engineer.
How to prepare for a job interview at WA Consultants
β¨Show Your Technical Know-How
Make sure to brush up on your technical skills related to ATMs and any relevant engineering tools. Be prepared to discuss your previous experience with similar equipment or roles, as this will demonstrate your capability to handle the tasks required.
β¨Highlight Customer Service Skills
Since excellent customer service is a key requirement, think of examples from your past work where you successfully resolved customer issues. This will show that you can maintain professionalism and provide support even under pressure.
β¨Be Flexible with Availability
Given the ad-hoc nature of the role, express your willingness to work various hours and days. This flexibility can set you apart from other candidates who may have stricter availability.
β¨Prepare for Security Checks
As security clearance is necessary, be ready to discuss your background and any potential concerns. Having all your documentation in order will help ease any worries during the interview process.