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- Tasks: Join us as an ATM Engineer, fixing and maintaining ATMs across Newcastle.
- Company: WA Consultants is a dynamic employment agency focused on connecting talent with opportunities.
- Benefits: Enjoy flexible hours, competitive pay, and mileage reimbursement for your travel.
- Why this job: Be part of a growing team, gain hands-on experience, and enhance your technical skills.
- Qualifications: Customer service experience and a knack for electronics or mechanics are preferred.
- Other info: Work hours are flexible, with scheduling provided up to a month in advance.
Job Description
Looking for ATM Engineers to help with a backlog of work in Newcastle and wider Area. You will be based in Newcastle or close by. You will have your own transport. This is adhoc work covering 8am to 10pm 7 days a week. You will be advised of scheduling up to 1 month in advance. You can select which hours and days you would like to work. We are looking to build a team.
You will get an hourly rate and then £10 per call out up to 10 call outs in a 8 hour shifts. plus mileage.
ATM FLM Services consists of remedial actions to bring an ATM back online and in service referred to here as FLM Fix/es. FLM Fixes most usually do not require engineering tools, however simple engineering tools may be required. FLM Fixes may include, but not limited to, removal of cash or media jams (for example receipt jams), removal of card jams, removal of debris/dirt within ATM transport systems and on and around sensors, belts, and mechanical parts such as gears, ATMs may need to be re-booted/reset, but in all cases, after each FLM Fix the ATM must be tested and evidence of at least one ATM cash transaction confirmed. Company will provide Contractor Resources training and documentation (where required) detailing the responsibilities and requirements which must be adhered to without exception. This is a FLM Plus role therefore some more in-depth fixes maybe involved.
Required Experience
Excellent Customer service
ATM experience or transferable skills (Service engineer, IT support etc.)
Will consider people who have the aptitude to learn new things and have some electronic or Mechanical knowledge.
Looking for ASAP start you will have to pass security clearance including DBS and Credit Check.
WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.
ATM Engineer employer: WA Consultants
Contact Detail:
WA Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ATM Engineer
✨Tip Number 1
Familiarise yourself with common ATM issues and fixes. Understanding the typical problems that ATMs face, such as cash jams or card retrieval issues, will help you demonstrate your knowledge during any discussions or interviews.
✨Tip Number 2
Highlight your customer service skills. Since this role involves interacting with clients, showcasing your ability to communicate effectively and resolve issues will set you apart from other candidates.
✨Tip Number 3
Be flexible with your availability. The job requires working various hours throughout the week, so showing that you can adapt to different schedules will make you a more attractive candidate.
✨Tip Number 4
Prepare for the security clearance process. Since passing a DBS and credit check is essential, ensure you have all necessary documentation ready and be prepared to discuss your background if needed.
We think you need these skills to ace ATM Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an ATM Engineer. Familiarise yourself with the types of fixes you'll be performing and the skills required, such as customer service and basic mechanical knowledge.
Tailor Your CV: Highlight any relevant experience in customer service or technical roles. If you have transferable skills from IT support or service engineering, make sure to emphasise these in your CV to show your suitability for the role.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses why you are interested in the ATM Engineer position. Mention your willingness to learn and any relevant experiences that demonstrate your problem-solving skills and ability to work independently.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at WA Consultants
✨Showcase Your Technical Skills
As an ATM Engineer, it's crucial to demonstrate your understanding of basic electronic and mechanical systems. Be prepared to discuss any relevant experience you have, whether it's from previous jobs or personal projects. Highlight your problem-solving skills and how you've tackled technical issues in the past.
✨Emphasise Customer Service Experience
Since this role involves customer interaction, make sure to highlight your customer service skills. Share examples of how you've effectively communicated with clients or resolved their issues. This will show that you can handle the demands of the job while maintaining a positive relationship with customers.
✨Be Flexible and Adaptable
The job requires working various hours and days, so it's important to convey your flexibility. Discuss your willingness to adapt to different schedules and how you manage your time effectively. This will reassure the employer that you're ready to meet the demands of the role.
✨Prepare for Security Clearance Questions
Since passing security clearance is a requirement, be ready to answer questions related to your background. Familiarise yourself with what the checks entail and ensure you can provide any necessary documentation. Being upfront about your history will help build trust with the interviewer.
