Multilingual IT Service Desk Agent β€” 1st Line Support in Chester

Multilingual IT Service Desk Agent β€” 1st Line Support in Chester

Chester Full-Time 25000 - 32000 Β£ / year (est.) No working from home possible
W3Global

At a Glance

  • Tasks: Provide 1st line IT support and troubleshoot tech issues for customers.
  • Company: Join W3Global, a dynamic company in Chester, England.
  • Benefits: Competitive pay, flexible hours, and a supportive team environment.
  • Other info: Great opportunity for career growth in the tech industry.
  • Why this job: Use your language skills while helping others solve tech problems.
  • Qualifications: Fluency in multiple languages and strong customer service skills required.

The predicted salary is between 25000 - 32000 Β£ per year.

W3Global is seeking an IT Service Desk professional in Chester, England. The role involves providing 1st line support, troubleshooting IT-related problems, and maintaining service levels by managing incident queues.

Successful candidates should have a strong technical service desk background and be fluent in multiple languages, including French, Spanish, Italian, and Portuguese, demonstrating excellent customer service skills and the ability to work collaboratively in a team environment.

Multilingual IT Service Desk Agent β€” 1st Line Support in Chester employer: W3Global

W3Global is an exceptional employer, offering a dynamic work environment in Aberdeen that fosters innovation and collaboration within the energy sector. Employees benefit from extensive travel opportunities, professional development, and a culture that values expertise and teamwork, making it an ideal place for seasoned Network Engineers to thrive and grow their careers.

W3Global

Contact Details:

W3Global Recruitment Team

We think you need these skills to ace Multilingual IT Service Desk Agent β€” 1st Line Support in Chester

1st Line Support
Troubleshooting
Incident Management
Technical Service Desk Background
Fluency in French
Fluency in Spanish
Fluency in Italian