At a Glance
- Tasks: Provide 1st line IT support, troubleshoot issues, and resolve service requests.
- Company: Join W3Global, a dynamic tech company in the UK.
- Benefits: Enjoy a hybrid work model, competitive pay, and growth opportunities.
- Other info: Work in a supportive team environment near Chester.
- Why this job: Make a difference by helping users solve their IT problems every day.
- Qualifications: Fluent in English and Spanish with strong customer service skills.
The predicted salary is between 25000 - 35000 £ per year.
W3Global in the United Kingdom is seeking an IT Service Desk professional to join the 1st line support team.
You will receive and handle service requests, troubleshoot IT issues, log incidents, and ensure the timely resolution of tickets.
This role is a hybrid position (50% remote, 50% onsite near Chester) requiring fluent English and Spanish, excellent customer service, and the ability to explain technical information clearly to end users.
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Bilingual IT Service Desk Analyst (L1) – Hybrid in Chester employer: W3Global
W3Global is an exceptional employer, offering a dynamic work environment in Aberdeen that fosters innovation and collaboration within the energy sector. Employees benefit from extensive travel opportunities, professional development, and a culture that values expertise and teamwork, making it an ideal place for seasoned Network Engineers to thrive and grow their careers.
