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- Tasks: Welcome guests to the spa, manage bookings, and promote services.
- Company: Join The Londoner, a chic super-boutique hotel in Leicester Square.
- Benefits: Enjoy competitive salary, 28 days holiday, and complimentary meals.
- Other info: Access to training, social events, and opportunities for promotion.
- Why this job: Be part of a recognised Great Place to Work and grow your career.
- Qualifications: Previous spa experience or a passion for hospitality is essential.
The predicted salary is between 24000 - 42000 £ per year.
Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. Situated in the heart of Leicester Square, we are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests' exacting standards but also propel their own career potential in a company that recognises and rewards.
We are currently recruiting for a Spa Receptionist to join our stunning Spa and Health Club at The Retreat based within our super-boutique hotel, The Londoner.
OverviewAn amazing opportunity to join the Spa team at The Londoner Hotel as a Spa Receptionist. The role of Spa Receptionist is to be the first point of contact when guests enter the Spa. You will welcome them warmly, complete any pre-treatment administration and ensure that they have everything they need to fully enjoy their experience in the spa. This role also includes Opening and Closing Procedures when on duty. You will be responsible for checking stock levels frequently and reporting low stock levels to The Spa Manager. You will be able to confidently promote and sell all services within The Spa Centre maximising sales potential. You should be able to answer any questions that guests have about the treatments or services available in the Spa.
About youPrevious Spa or Health Club experience is required or an interest in developing a career within this field. You should have excellent communication skills and a warm and polite telephone manner. Understands the value of teamwork and collaborates well with other departments.
Company Benefits- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Receptionist in City of Westminster employer: W12-Health Club-LO
Contact Detail:
W12-Health Club-LO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in City of Westminster
✨Tip Number 1
Get to know the hotel! Research The Londoner and its unique offerings. When you walk in for your interview, you’ll impress them with your knowledge and enthusiasm about their chic boutique vibe.
✨Tip Number 2
Practice your warm welcome! As a Spa Receptionist, first impressions matter. Role-play greeting guests and answering common questions to show off your excellent communication skills.
✨Tip Number 3
Show your teamwork spirit! Be ready to share examples of how you’ve collaborated with others in previous roles. The Londoner values teamwork, so let them know you’re all about that!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Receptionist in City of Westminster
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and what makes you a great fit for The Londoner.
Tailor Your Application: Make sure to tailor your application specifically for the Spa Receptionist role. Highlight any relevant experience in spas or health clubs, and mention how your skills align with our commitment to guest satisfaction and teamwork.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a fantastic addition to our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our amazing team at The Londoner!
How to prepare for a job interview at W12-Health Club-LO
✨Know the Spa Inside Out
Before your interview, make sure you familiarise yourself with the services and treatments offered at The Retreat. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Spa Receptionist, excellent communication is key. Practice articulating your thoughts clearly and warmly. You might even want to role-play common scenarios with a friend to get comfortable with welcoming guests and answering their queries.
✨Demonstrate Team Spirit
The Londoner values teamwork, so be prepared to discuss how you've collaborated with others in previous roles. Share specific examples that highlight your ability to work well with different departments and contribute to a positive environment.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.