IT Support Engineer - 2nd Line Support - On-site

I am recruiting for a suitable experienced IT Support Engineer, with at least 3-4 years experience, to provide 2nd Line IT Support for a client based in Market Deeping, Lincolnshire.

Make sure to apply with all the requested information, as laid out in the job overview below.

This is a great opportunity to join a team and provide broad, core technology support, with scope for training on technologies that you may not have experience upon, so you can really build your skill set.

You must be confident on desktop, network and server support, virtualisation technologies as well as Office 365.

This role is based on-site, Monday to Friday, so you will need to live within a commutable distance to Market Deeping.

2nd Line IT Support Desktop Engineer

Location: Market Deeping – On-site – Monday through to Friday.

Salary: £30,000 – £35,000 + Benefits

Required Skills

* Strong knowledge of Windows server (2016, 2019, and 2022)

* Microsoft Active Directory and Exchange experience

* Knowledge of networking technologies including VLAN’s, routing protocols, VPN’s, firewalls, DHCP, DNS and switch configuration

* Experience and understanding of backup solutions and day-to-day management

* Office 365 and Azure experience including exchange online setup, SharePoint data structure

* Logical and methodical troubleshooting skills

* Administration of VMware and Hyper-V platforms

* Experience in provisioning VOIP devices

* PowerShell knowledge especially around Office 365 and Azure

* Strong Ability to communicate well with other people

* Good timekeeping and self-management skills

* Ability to work on your own initiative and to tight deadlines

* Able to create detailed documentation

* Clean UK Driving licence

Desirable skills

Cisco CCNA or equivalent network qualification

Basic understanding of Microsoft SQL

Website coding and troubleshooting