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- Tasks: Provide 2nd line IT support across Windows Server, Cisco, and Office 365 technologies.
- Company: Join a dynamic team in Market Deeping, focused on innovative IT solutions.
- Benefits: Enjoy a competitive salary of £30,000 - £35,000 plus additional perks.
- Why this job: Perfect for tech enthusiasts wanting to grow their skills in a supportive environment.
- Qualifications: Strong knowledge of Windows Server, Active Directory, and networking technologies required.
- Other info: On-site role, Monday to Friday; must live within commuting distance.
Excellent opportunity for an experienced 2nd Line IT Support person to provide support across a broad range of technologies including:
- Windows Server
- Cisco networking
- Office 365
- Active Directory
- VMWare
You must be confident on desktop, network and server support, virtualisation technologies as well as Office 365. This role is based on-site, Monday to Friday, so you will need to live within a commutable distance to Market Deeping.
Location: Market Deeping - On-site - Monday through to Friday.
Salary: £30,000 - £35,000 + Benefits
Required Skills:
- Strong knowledge of Windows server (2016, 2019, and 2022)
- Microsoft Active Directory and Exchange experience
- Knowledge of networking technologies including VLAN’s, routing protocols, VPN’s, firewalls, DHCP, DNS and switch configuration
- Experience and understanding of backup solutions and day-to-day management
- Office 365 and Azure experience including exchange online setup, SharePoint data structure
- Logical and methodical troubleshooting skills
- Administration of VMware and Hyper-V platforms
- Experience in provisioning VOIP devices
- PowerShell knowledge especially around Office 365 and Azure
- Strong ability to communicate well with other people
- Good timekeeping and self-management skills
- Ability to work on your own initiative and to tight deadlines
- Able to create detailed documentation
- Clean UK Driving licence
2nd Line IT Support Engineer - Windows Server - Cisco - O365 employer: W Talent
Contact Detail:
W Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd Line IT Support Engineer - Windows Server - Cisco - O365
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows Server and Cisco networking. Consider setting up a home lab to practice your skills, as hands-on experience can really set you apart from other candidates.
✨Tip Number 2
Network with professionals in the IT support field, especially those who work with the technologies listed. Join relevant online forums or local meetups to gain insights and potentially get referrals that could help you land the job.
✨Tip Number 3
Brush up on your troubleshooting skills, particularly for the systems and software mentioned. Being able to demonstrate your logical and methodical approach to problem-solving during an interview can make a significant impact.
✨Tip Number 4
Prepare to discuss your previous experiences with Office 365 and Azure in detail. Be ready to share specific examples of how you've managed these platforms, as this will show your depth of knowledge and practical application.
We think you need these skills to ace 2nd Line IT Support Engineer - Windows Server - Cisco - O365
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows Server, Cisco networking, and Office 365. Use specific examples to demonstrate your skills in troubleshooting and support.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and how your background aligns with the required skills. Mention your experience with Active Directory, VMware, and any relevant certifications.
Showcase Technical Skills: When detailing your technical skills, be specific about your knowledge of VLANs, routing protocols, and backup solutions. This will help you stand out as a candidate who meets the job requirements.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an IT Support role.
How to prepare for a job interview at W Talent
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Windows Server, Cisco networking, and Office 365 in detail. Highlight specific projects or challenges you've faced and how you resolved them, as this will demonstrate your hands-on expertise.
✨Demonstrate Problem-Solving Abilities
Expect scenario-based questions that assess your troubleshooting skills. Practice articulating your thought process when diagnosing issues, especially related to Active Directory and virtualisation technologies like VMware.
✨Communicate Effectively
Since strong communication is key for this role, practice explaining technical concepts in simple terms. This will show your ability to interact with non-technical colleagues and clients, which is crucial in IT support.
✨Prepare Questions About the Role
Have a few insightful questions ready about the company's IT infrastructure or team dynamics. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
