At a Glance
- Tasks: Lead and manage the Delegated Operations team, ensuring top-notch service delivery.
- Company: Join Berkley Specialty London, a leader in innovative insurance solutions.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Opportunity to work in a diverse and inclusive culture with excellent career growth.
- Why this job: Shape the future of delegated operations and make a real impact in the insurance industry.
- Qualifications: Strong leadership skills and experience in Lloyd's London Delegated Operations required.
The predicted salary is between 80000 - 100000 € per year.
Responsibilities
- The Head of Delegated Operations is responsible for helping to define, implement and maintain Berkley Specialty London (BSL) Delegated Strategy and Target Operating Model.
- The Delegated Operations team is responsible for delivering a great service on a day-to-day basis to a range of stakeholders including our customers, Coverholders, brokers, regulators and colleagues.
- Leadership and day-to-day Management of a team responsible for all aspects of Delegated Operations for BSL Underwriting.
- Delegated Onboarding: Manage and co-ordinate onboarding of new Coverholders (including sponsorship to Lloyd's), liaising as necessary with other business functions on relevant matters.
- Bordereaux processing: In conjunction with the Delegated Reporting Manager (direct report to this position) ensure the timely and accurate processing of Risk, Premium Bordereaux.
- Underwriting Controls: Ensure appropriate controls and reporting are in place to adhere to relevant regulator and Berkley standards.
- Delegated Subject Matter Expert: A key point of contact for Delegated Underwriting matters across all classes of business both internally within BSL Underwriting and externally.
- Risk management: Manage the underwriting risk of the portfolio in conjunction with the underwriters, including Line Slip due diligence and new business development specific to Coverholders.
- Vendor management and outsourcing: Responsible for effectively liaising with 3rd party firms to support our delegated operations e.g. Audit / Due diligence as required.
- Operational Resilience: Help to ensure the maintenance of robust and resilient operations, embedding cyber resilience and effective third-party risk management by design and using third-party audits.
- MI Development: Work with the Data and Analytics team to enhance delegated reporting capabilities.
- Continuous improvement: Identifying and acting on opportunities for operational efficiency/effectiveness and innovation. The job holder should be a role model for this and encourage it within their teams.
- Business systems and applications: Support projects to define requirements and make improvements to enhance our capabilities and deliver our Target Operating Model.
- Regulatory requirements: Ensures regulatory requirements are adhered to and all relevant company policies and procedures are up to date.
- Service Level Agreements: Ensure the Delegated Operations team meet key SLAs / KPIs and performance is appropriately monitored.
- Chair quarterly Delegated Underwriting Group. A forum to support the effectiveness of the Delegated Controls Framework.
- Committee attendance: Prepare for and attend relevant committees as required.
- Other matters: Other ad hoc tasks related to Delegated Underwriting / business operations.
Qualifications
- Relevant professional qualifications and a strong academic record.
- Experience managing Lloyd's London Delegated Operations, risk and control functions.
- Experience managing 3rd Party vendor relationships.
- Strong leadership, team building and motivation skills.
- Strong reporting and communication skills, including at Board and Committee Level.
- Ability to independently plan and execute changes required to improve BSL operational performance.
- Ability to work within and promote a diverse and inclusive culture.
- Attend Delegated Underwriting meetings organized by Lloyd’s, LMA and other insurance organizations.
Head of Delegated Operations in London employer: W. R. Berkley Corporation
Berkley Specialty London (BSL) is an exceptional employer that prioritises a collaborative and inclusive work culture, fostering professional growth and development for its employees. With a focus on operational excellence and innovation, BSL offers unique opportunities to lead a dynamic team in the heart of London, ensuring that you play a pivotal role in shaping the future of Delegated Operations while enjoying competitive benefits and a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Delegated Operations in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Berkley Specialty London. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its Delegated Operations. Show us you understand our strategy and how you can contribute to it. Confidence is key!
✨Tip Number 3
Practice your leadership stories. We want to hear about your experiences managing teams and driving operational efficiency. Real-life examples will make you stand out!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Head of Delegated Operations in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Head of Delegated Operations role. Highlight your leadership experience and any relevant qualifications, especially in Lloyd's London Delegated Operations.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at StudySmarter. Mention specific examples of how you've managed teams and improved operational performance in the past.
Showcase Your Communication Skills:Since this role involves liaising with various stakeholders, make sure your application demonstrates your strong communication skills. Use clear and concise language, and don’t shy away from showing your personality!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team!
How to prepare for a job interview at W. R. Berkley Corporation
✨Know Your Delegated Operations Inside Out
Make sure you understand the ins and outs of delegated operations, especially in the context of Lloyd's London. Brush up on key concepts like bordereaux processing and underwriting controls, as these will likely come up during your interview.
✨Showcase Your Leadership Skills
As a Head of Delegated Operations, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully managed teams and fostered a positive work culture. Think about specific situations where you motivated your team or improved operational efficiency.
✨Prepare for Regulatory Discussions
Given the importance of regulatory compliance in this role, be ready to discuss how you've ensured adherence to regulations in past positions. Familiarise yourself with relevant regulations and be prepared to explain how you would maintain compliance at Berkley Specialty London.
✨Engage with Data and Analytics
Since the role involves working with the Data and Analytics team, it’s crucial to show your understanding of MI development. Be prepared to discuss how you’ve used data to enhance reporting capabilities and drive operational improvements in previous roles.
