Compliance Manager

Essential Experience and Knowledge

• Proven experience in a Compliance role within the UK insurance or reinsurance market, preferably within the London market.
• Strong working knowledge of FCA regulatory requirements and compliance frameworks.
• Experience operating within a controls-based environment, including monitoring, issue management and reporting.
• Operational experience supporting regulatory reporting, licensing and broker oversight activities.

Skills and Competencies

• Ability to interpret and explain complex regulatory requirements clearly and pragmatically.
• Strong organisational skills with the ability to manage multiple priorities and meet regulatory deadlines.
• Excellent written and verbal communication skills, with confidence engaging stakeholders at different levels.
• Strong interpersonal skills and ability to build trusted working relationships internally and externally.
• High attention to detail with sound professional judgement.

Responsibilities

The Compliance Manager is responsible for supporting and maintaining effective regulatory compliance across the UK Operating Units, ensuring adherence to all applicable FCA requirements.

The role owns day-to-day compliance activities, including regulatory tracking, policy and procedure management, compliance monitoring, regulatory reporting, licensing and TOBA oversight, and delivery of compliance training.

The Compliance Manager works closely with the Director of Compliance, Europe, internal stakeholders and outsourced providers to ensure regulatory obligations are met and compliance risks are effectively managed.

• Regulatory Compliance Framework and Monitoring
• Ensure compliance with all applicable FCA regulatory requirements, including ongoing tracking of regulatory developments and industry guidance.
• Own and maintain the Compliance policies and procedures framework, ensuring alignment to regulatory requirements and completion of annual reviews.
• Design, deliver and maintain the annual Compliance Monitoring Plan, including thematic monitoring, testing and issue tracking.
• Produce clear and accurate compliance reports for the Board and senior stakeholders, highlighting outcomes, emerging risks and remediation actions.
• Regulatory Reporting
• Manage and oversee the preparation and submission of FCA regulatory returns in accordance with regulatory deadlines.
• Design and embed appropriate internal review and approval processes, ensuring engagement from Finance, HR and other relevant stakeholders prior to submission.
• Maintain high standards of accuracy, documentation and audit trail for all regulatory submissions.
• Licensing Oversight
• Own and maintain licensing documentation for the Operating Unit, ensuring regulatory permissions and registrations remain accurate and up to date.
• Coordinate with internal WRBC stakeholders to ensure licensing renewals, updates and changes are executed in a timely manner.
• Identify, assess and remediate any weaknesses or gaps within licensing processes.
• Broker TOBA Management
• Manage and oversee the Broker TOBA process, including coordination with third-party providers supporting TOBA execution.
• Track new TOBA requests from initiation through to completion, ensuring appropriate controls and approvals are applied.
• Ensure annual broker checks are completed, issues are identified promptly and remediation actions are tracked to closure.
• Board and Company Secretarial Support
• Oversee and manage the relationship with the outsourced Company Secretarial provider for the Operating Units.
• Support preparation, scheduling and coordination of Board and committee meetings, including maintenance of the annual governance calendar.
• Ensure Companies House and other statutory filings are completed accurately and within required timeframes with appropriate internal approvals.
• Compliance Training and Awareness
• Design and deliver an annual Compliance training plan aligned to regulatory and business requirements.
• Deliver targeted training, workshops or briefings to address new regulations, emerging risks or thematic issues.
• Promote a strong culture of compliance awareness, accountability and integrity across the Operating Unit.
• Documentation, Reporting and Issue Management
• Maintain accurate and up-to-date compliance documentation, monitoring output and issue logs, utilising Decision Focus and other agreed tools.
• Ensure compliance breaches, incidents and regulatory concerns are escalated and reported appropriately in line with internal governance and regulatory expectations.

Support regulatory enquiries, audits and internal reviews as required.

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