Claims Adjuster

Responsibilities

• Adjust, settle, and manage claims on policies underwritten by W/R/B Underwriting (WRBU) for Berkley Professional Liability (BPro) and Berkley Alliance Managers (BAM), following authority limits and policies.
• Manage the company\’s claims exposure proactively and efficiently, considering legal and regulatory factors.
• Protect financial interests by validating claims payments and maintaining adequate reserves.
• Provide prompt and efficient service to customers, adhering to Treating Customers Fairly principles.
• Communicate claims developments, trends, and losses to stakeholders.
• Ensure effective interaction with all relevant syndicate and affiliate stakeholders.
• Maintain compliance with claims philosophy, standards, and authority limits.
• Handle claims submissions promptly and efficiently within service levels.
• Manage and develop relationships with service providers, brokers, co-insurers, and customers.
• Ensure claims records are accurate and up-to-date; manage workflow via claims platforms.
• Collaborate with senior management and underwriting teams to ensure smooth operations and communication.
• Participate in claims reviews, reserving, reinsurance analysis, and other projects as needed.
• Engage in professional and technical development activities.
• Perform other related duties as reasonably requested, with periodic review and updates.
• Coordinate with related functions like Underwriting, Actuarial, Risk Management, Finance, and Compliance.
• Attend internal meetings and committees as required.

Qualifications

• Ability to communicate complex issues clearly and succinctly.
• Ability to build trust and network effectively internally and externally.
• Professional, approachable, with a proactive attitude to interact with management, colleagues, and external suppliers.
• Good presentation skills.
• Effective time management, deadline adherence, and prioritization skills.
• Ability to work independently and as part of a team.

Capability to use initiative and solve problems as they arise.

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