At a Glance
- Tasks: Manage sales orders, customer enquiries, and logistics while providing top-notch admin support.
- Company: Dynamic manufacturer of sheet metal machinery with a focus on innovation.
- Benefits: Gain real responsibility, hands-on experience, and a pathway to a long-term career.
- Other info: Join a collaborative team and enjoy a structured apprenticeship programme.
- Why this job: Perfect for organised individuals eager to learn and grow in a supportive environment.
- Qualifications: GCSE English and Maths at grade 4 or above; strong communication and IT skills.
The predicted salary is between 18000 - 25000 £ per year.
Introduction
We are looking for someone who is bright, eager to learn and wants to build a long term career in administration. Success in this role is more about attitude than experience. You will be trusted with real responsibility. Are you naturally organised, take pride in producing high quality work? This could be the role for you!
About the Employer
Manufacturers & suppliers of sheet metal working machinery and hand tools. Specialists in Rollforming (Lockforming) machines for ducting/ductwork HVAC applications and offering new and used/reconditioned machinery.
What You'll Do
- Processing sales orders via email, e-commerce platforms (website, eBay and Amazon) and verbally.
- Answering and managing incoming telephone calls, emails and direct enquiries with professionalism, providing excellent customer service.
- Compiling customer quotations.
- Organising the dispatch of machinery, goods and spare parts, dealing with several different logistics companies to ensure the best service for effective delivery.
- Co‑ordinating international imports and exports.
- Producing invoices and proforma invoices, processing purchase invoices and managing stock levels using Sage.
- Listing and updating products on our website (using WordPress), eBay and Amazon store.
- Preparing and maintaining documents using Microsoft applications, Google Workspace and graphics editor applications, including managing digital filing systems.
- Arranging travel and accommodation.
- Meeting and greeting customers, suppliers etc in an appropriate manner.
- Providing administrative support to Managing Directors and Managers as required.
- Ensuring accurate data collection, entry and reporting.
- Photocopying and scanning.
- Training and gaining experience within the role.
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Logical skills
- Team working
- Creative initiative
Qualifications
- Essential – GCSE English – 4
- Essential – GCSE Maths – 4
Course Information
Course: Business administrator (level 3)
Level: 3
Route: Business and administration
Apprenticeship Level: Advanced
Working Arrangements: Working Week: Monday – Friday, shifts to be confirmed.
Expected Duration: 1 Year 3 Months
Training Provider: THELIGHTBULB LTD
Business Administration Apprentice in Rochford employer: W. Neal Services Ltd
Join a dynamic team in the heart of the manufacturing sector, where your enthusiasm and commitment to quality will be valued. As a Business Administration Apprentice, you'll benefit from a supportive work culture that prioritises employee growth and development, offering hands-on experience with real responsibilities. Located in a thriving industry, this role provides unique opportunities to engage with international logistics and customer service, setting you on a path for a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Business Administration Apprentice in Rochford
✨Dive into Data Analytics Communities
Get involved in online forums and local meetups focused on business intelligence. Platforms like Reddit, LinkedIn Groups, or even local events can be goldmines for connecting with industry professionals who might have insider info about opportunities at companies like W. Neal Services Ltd.
✨Showcase Your Work with Personal Projects
Consider creating a small portfolio demonstrating your skills in data analysis or visualisation. This could be anything from a project analysing public datasets to creating dashboards—having something tangible to show can really make us stand out during your apprenticeship search.
✨Get Familiar with Apprenticeship Platforms
Utilise platforms specifically tailored for apprenticeships. Websites like Apprenticeships.gov.uk or local job boards can help us find the latest openings, and many companies even post directly about their apprenticeship opportunities. Don't forget to check W. Neal Services Ltd’s own careers page too!
✨Engage with Business Intelligence Tools
Familiarise yourself with popular BI tools like Tableau or Power BI. Showing that you can navigate these tools will not only impress recruiters but also give you a practical edge in interviews. Plus, we can find free online resources or courses to boost our skills before approaching companies like W. Neal Services Ltd.
Some tips for your application 🫡
Show Off Your Analytical Skills:In the business intelligence world, we love a good number-cruncher! When crafting your CV, highlight any experience you have with data analysis, reporting, or relevant software. If you’ve done any projects that involved extracting insights from data, make sure to include those!
Craft a Motivational Cover Letter:Since this is an apprenticeship, we want to see your enthusiasm for learning and growing in the business intelligence field. Share why you're interested in business intelligence and what excites you about the role at W. Neal Services Ltd. Let your passion shine through!
Keep It Relevant:Tailor your application documents to align with the skills we're looking for in an apprentice. Mention any coursework or certifications you've completed related to business intelligence, data analytics, or even general business acumen. Specific examples will help you stand out!
Show Your Team Spirit:Business intelligence isn't just about data; it's also about collaboration. Highlight any experience working in teams—whether that's through school projects, extracurricular activities, or volunteering. We want to know you can communicate well and work alongside others to drive results.
How to prepare for a job interview at W. Neal Services Ltd
✨Dive into Data!
As this is a business intelligence apprenticeship, show off your enthusiasm for data! Be ready to discuss your experience with data analysis tools like Tableau, Power BI, or even Excel. Have some examples at hand that demonstrate how you've transformed raw data into actionable insights — it’ll show the interviewers your practical skills!
✨Know Your BI Basics
Brush up on fundamental BI concepts and methodologies. You're likely to face technical questions that test your knowledge of data warehousing, ETL processes, or SQL. Having a few key definitions and real-world scenarios prepared will help you stand out and show you're not just repeating phrases from a textbook.
✨Show Your Eagerness to Learn
Since this is an apprenticeship, employers are looking for potential over experience. Be sure to communicate your eagerness to learn and grow in the field. Talk about any relevant projects or coursework you’ve completed, showing them you’re proactive and ready to hit the ground running at W. Neal Services Ltd.
✨Bring Along a Portfolio
Even for an apprenticeship, having a portfolio can be a big plus! Include any relevant projects you've worked on, such as data visualisations, reports, or case studies. This hands-on evidence of your skills will complement your verbal explanations, giving the interviewers a solid picture of what you can bring to the table.
