Business Administration Apprentice – Level 3 Apprenticeship in Rochford

Business Administration Apprentice – Level 3 Apprenticeship

W. Neal Services Ltd. (WNS) is excited to offer the opportunity for a Business Administration Apprenticeship As a well-established family business with over 40 years of experience in manufacturing and supplying high-quality sheet metal working machinery, we pride ourselves on our strong reputation and supportive workplace culture. This is a fantastic opportunity to become part of a close-knit team where your contributions will make a real difference, and where you\'ll gain valuable skills.

The role will consist of a multitude of administrative tasks including (but not limited to) the following (full training given):

• Processing sales orders via email, e-commerce platforms (website, eBay and Amazon) and verbally.
• Answering and managing incoming telephone calls, emails and direct inquiries with professionalism, providing excellent customer service.
• Compiling customer quotations.
• Organising the dispatch of machinery, goods and spare parts, dealing with several different logistic companies ensuring the best service is used for effective delivery.
• Co-ordinating international imports and exports.
• Produce invoices and proformas, process purchase invoices and manage stock levels using Sage.
• Listing and updating products on our website (using WordPress), eBay and Amazon store.
• Preparing and maintaining documents using Microsoft applications, Google Workspace and graphics editor applications, including manging digital filing systems.
• Arrange travel and accommodation.
• Meeting and greeting customers, suppliers etc in an appropriate manner.
• Providing administrative support to Managing Directors and Managers as required.
• Ensuring accurate data collection, entry and reporting.
• Photocopying/scanning.

Skills & Experience:

• Computer skills with knowledge of Microsoft Office Suite (Word. Excel, Access), essential and Google Workspace applications, an advantage.
• GCSE English & Maths achieved at grade C (4) or above, essential.
• Experience of Adobe Photoshop (or similar), eBay, Amazon and WordPress an advantage.
• Excellent self-organisation and prioritisation skills.
• Clear and confident communication skills, both written and verbal.
• Team player with a proactive, hands-on approach.
• Attention to detail.
• Problem solving skills.

Personal Qualities:

• Clean and tidy worker.
• A \'pride in my work\' attitude.
• Adaptability - flexible in handling changing priorities.
• Time management - prioritise and manage workload effectively to meet deadlines.
• Dependable – reliable and punctual.
• Strong communication skills - able to express ideas clearly, both verbally and in writing.
• Professionalism - integrity, accountability, team player and respect in the workplace.

Company Benefits:

• Develop a wide range of administrative skills.
• Undertake the Business Administration Level 3 Apprenticeship qualification.
• Dedicated Business Administration Apprenticeship tutor with regular one-to-one meetings and online workshops.
• Mentor to support with college work.
• Free parking.
• Friendly, family-run team environment.
• Pension: Auto-enrol Workplace Pension (qualifying criteria applies).
• Regular working hours (Monday-Friday, no weekends).

Future Prospects:

• A permanent position will be offered to the right candidate upon completion of the apprenticeship.

Vacancy Details:

• Hours of work: Monday – Friday 09:00-17:00
• Location: Rochford, Essex
• Holiday: 22 days + Bank Holidays
• Pension: Auto-enrol Workplace Pension (qualifying criteria applies)

This is a Level 3 Business Administrator Apprenticeship and will be achieved working alongside the job role.

To be eligible for the apprenticeship you must meet the following criteria:

• You must not already hold this qualification at level 3 or higher
• You must be over 16 years of age
• You must have been resident in England for the past 3 years, have the right to work in England and have a visa that covers the length of the apprenticeship (18 months + End Point Assessment)
• Although this post is initially advertised as a fixed term contract the post has the potential to become permanent to the right candidate and on successful completion of the apprenticeship course.

Job Types: Full-time, Fixed term contract, Apprenticeship
Contract length: 18 months

Pay: £7.55-£8.00 per hour

Benefits:

• Company events
• Company pension
• Free parking
• On-site parking

Education:

• GCSE or equivalent (required)

Work Location: In person