Part Time Customer Advisor

Part Time Customer Advisor

Ballymena Part-Time No home office possible
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At a Glance

  • Tasks: Serve customers and merchandise the store using our top-notch till system.
  • Company: Join a vibrant retail team focused on exceptional customer service.
  • Benefits: Enjoy competitive pay, staff discounts, and industry-leading training.
  • Other info: Flexible hours with opportunities for growth in a fun environment.
  • Why this job: Perfect for flexible individuals looking to shine in customer service.
  • Qualifications: Retail or customer service experience preferred, but all backgrounds welcome.

Are you a retail superstar? If so, we could have the job for you. We are currently recruiting for a part-time customer advisor for our store. The job will be primarily evenings and weekends with hours to be discussed with the successful candidate.

The role focuses on serving our customers in store using our industry-leading till system and working with other key members of staff to merchandise our store. You will be, above all else, a customer service professional with a strong background in ideally retail, but other customer service environments would also be considered.

The role will require you to be fully flexible around our shop opening hours Monday through to Sunday on a rota basis. The successful candidate must be able to work a variety of mornings, days, and evening shifts through the week.

In return, we offer:

  • Industry leading training
  • Company uniform
  • Company pension scheme
  • After a qualifying basis, staff discount for in-store purchases

Job Types: Permanent, part-time

Pay: Up to £12.21 per hour

Benefits:

  • Company pension
  • Employee discount
  • Store discount

Education: GCSE or equivalent (required)

Work Location: In person

Part Time Customer Advisor employer: W M McCosh Antrim

Join our dynamic team as a Part Time Customer Advisor, where we prioritise exceptional customer service and foster a supportive work environment. With flexible hours primarily during evenings and weekends, you'll benefit from industry-leading training, a company pension scheme, and generous staff discounts, all while working in a vibrant retail setting that values your growth and contributions.
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Contact Detail:

W M McCosh Antrim Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Part Time Customer Advisor

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on their values and culture. This will help you connect with the team and show that you're genuinely interested in being part of their retail family.

✨Tip Number 2

Practice your customer service skills! Think of scenarios you might face in-store and how you'd handle them. Being able to demonstrate your problem-solving abilities will make you stand out as a customer service pro.

✨Tip Number 3

Dress the part for your interview! Since this role is all about customer interaction, showing up looking smart and presentable can give a great first impression. Plus, it shows you understand the retail vibe!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Part Time Customer Advisor

Customer Service Skills
Retail Experience
Flexibility
Communication Skills
Teamwork
Time Management
Problem-Solving Skills
Attention to Detail
Merchandising Skills
Till Operation
Adaptability

Some tips for your application 🫡

Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service, especially if you've worked in retail. We want to see how you’ve gone above and beyond for customers in the past!

Be Flexible with Your Availability: Since the role requires flexibility, mention your availability clearly. Let us know when you can work evenings and weekends, as this will help us find the right fit for our team.

Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the skills and experiences that match the job description. We love seeing genuine interest!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re tech-savvy!

How to prepare for a job interview at W M McCosh Antrim

✨Know Your Customer Service Stuff

Brush up on your customer service skills and experiences. Think of specific examples where you've gone above and beyond for a customer, especially in retail. This will show that you understand the importance of great service and can relate to the role.

✨Flexibility is Key

Since the job requires flexibility with shifts, be prepared to discuss your availability openly. Highlight any previous experience where you’ve adapted to changing schedules or worked various hours, as this will demonstrate your commitment to the role.

✨Familiarise Yourself with the Company

Do a bit of homework on the company before the interview. Understand their values, products, and what makes them stand out in the retail industry. This knowledge will help you answer questions more confidently and show your genuine interest in the position.

✨Practice Makes Perfect

Consider doing a mock interview with a friend or family member. Practising common interview questions, especially those related to customer service scenarios, will help you articulate your thoughts clearly and reduce any nerves on the day.

Part Time Customer Advisor
W M McCosh Antrim
Location: Ballymena
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