At a Glance
- Tasks: Greet guests, seat them, and ensure a memorable dining experience.
- Company: Join W Hotels, part of Marriott International, known for luxury and innovation.
- Benefits: Enjoy tasty meals, monthly service charges, and a supportive work environment.
- Other info: Opportunities for career growth and recognition events await you!
- Why this job: Be part of a vibrant team in the heart of London's cultural scene.
- Qualifications: Must have the right to work in the UK; no prior experience required.
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Join our vibrant Beverage & Food team at W London! Located in Soho, W London owns the stage in the epicentre of the city's cultural core. Plugged in to the pulse of London's energetic social scene, this is where louder-than-life Soho mixes with the glitzy West End.
What Will You Be Doing?
- Greet our guests and determine the number in their party.
- Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc.
- Guide guests through the dining rooms and provide any needed assistance.
- Personalisation is key at W Hotels. Go above and beyond to make experiences memorable. The sky is the limit!
- Move and arrange tables, chairs, and settings and organize seating for groups with special needs.
- Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting.
- Check menus to ensure they are current, clean, plentiful.
- Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
- Monitor W Lounge for seating availability, service, safety, and well being of guests.
W London - Why anywhere else?
- Meals - Tasty and Varied Meals in our Green Room canteen.
- Service Charge - Each month!
- Uniform dry cleaning service
- Company Pension Scheme
- Take Care Access to our Take Care Emotional Wellbeing Resources & Associate Assistance Service
- Events - Monthly Calendar of Associate Focused & Fun Events
- Develop and Grow - Comprehensive Training and Development
- Career - career progression opportunities are endless as the #1 leader in hospitality worldwide
- Celebrate - Awards and Recognition Celebrations
ELIGIBILITY TO WORK IN THE UK
Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of our recruitment process.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Host - Casual
✨Tip Number 1
Familiarise yourself with W Hotels' culture and service philosophy, especially the 'Whatever/Whenever' approach. This will help you understand how to personalise guest experiences and align your attitude with their brand values during any interactions.
✨Tip Number 2
Network within the hospitality industry, particularly in London. Attend local events or join online forums where you can connect with current employees or others in the field. This could provide insights into the role and potentially lead to a referral.
✨Tip Number 3
Showcase your enthusiasm for food and beverage service by staying updated on current trends in the industry. Being knowledgeable about popular dishes, drinks, and dining experiences can set you apart during interviews.
✨Tip Number 4
Prepare to demonstrate your ability to handle various guest situations with grace. Think of examples from past experiences where you went above and beyond for customers, as this aligns perfectly with the expectations at W Hotels.
We think you need these skills to ace Food & Beverage Host - Casual
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and expectations of a Food & Beverage Host. Tailor your application to highlight relevant experiences that align with these duties.
Showcase Your Personality:W Hotels values originality and innovation. Use your cover letter to express your unique personality and how it fits with their culture of going above and beyond for guests.
Highlight Relevant Experience:If you have previous experience in hospitality or customer service, make sure to detail this in your CV. Include specific examples of how you've created memorable experiences for guests.
Proofread Your Application:Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at W London
✨Show Your Personality
W Hotels values originality and innovation, so let your personality shine during the interview. Share personal anecdotes that reflect your enthusiasm for hospitality and how you can contribute to creating memorable experiences for guests.
✨Understand the Brand
Familiarise yourself with W Hotels' culture and service philosophy, especially the 'Whatever/Whenever' approach. Be prepared to discuss how you can embody this spirit in your role as a Food & Beverage Host.
✨Demonstrate Customer Service Skills
Prepare examples of how you've gone above and beyond for customers in previous roles. Highlight your ability to personalise experiences and ensure guest satisfaction, as this is key to the position.
✨Ask Thoughtful Questions
At the end of the interview, ask insightful questions about the team dynamics, training opportunities, or events at W London. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
