W Edinburgh is seeking a Whatever/Whenever Agent (Switchboard) to join our Guest Relations team at 1 St James Square, Edinburgh. You will answer calls, take messages, and assist guests with requests, delivering five-star service in a fast-paced environment.
Reporting to the Guest Relations Manager, you should communicate clearly in English, multitask across channels, and work well with colleagues to ensure every guest experience is seamless.
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Whatever/Whenever Concierge: 5-Star Guest Switchboard employer: W Hotels
W Hotels is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. Located in the heart of Edinburgh, our spa therapists benefit from world-class training, generous discounts on accommodation, and comprehensive wellness programs, making it a rewarding place to advance your career in luxury hospitality.
