At a Glance
- Tasks: Supervise housekeeping operations and ensure luxury standards are met.
- Company: Join the award-winning W Edinburgh, a vibrant and innovative hotel.
- Benefits: World-class training, wellness programmes, and discounts at 9,000+ hotels worldwide.
- Other info: Unlimited career opportunities and a chance to make a real impact.
- Why this job: Be part of a dynamic team in a stylish, modern hotel environment.
- Qualifications: Experience in luxury hotels, strong communication skills, and a passion for hospitality.
The predicted salary is between 24300 - 29700 £ per year.
W Edinburgh is hiring a Senior Style Supervisor (Housekeeping) to join the team! We invite you to play an integral part in bringing to life this award-winning hotel, situated in the heart of Edinburgh. With W Edinburgh winning the coveted “Scottish Hotel of the Year 2025” award, now is the perfect time to join the team and take your career to the next level.
About The Role
Reporting to the Style Manager, as Senior Style Supervisor you will play a key role in ensuring the smooth running of the department, deputising for the Style Manager in their absence. We are looking for someone who enjoys managing others, is comfortable working with computer systems and administration, and understands the cleanliness standards required of a luxury hotel.
- Supervise the daily operation of the Style (Housekeeping) department
- Manage the team’s productivity
- Closely monitor and update Opera and HOTSOS systems
- Be the key liaison between Style, Welcome Office (Front Office) and Engineering to ensure clear and consistent communication on a daily basis
- Manage stock, including all room amenities and cleaning products
- Assist the Style Manager in recruiting and retaining talent
- Train Room Attendants, Public Area and Porters to become experts in their role
- Manage timekeeping records on a daily and weekly basis
- Assist the Style Supervisor team with inspecting guest rooms after cleaning to ensure quality standards are met where required
- Be a role model within the department, assisting the team to perform their role when required
- Take ownership of guest issues and see them through to resolution
- Ensure compliance with all Health and Safety protocols
- Develop teamwork throughout your team
- Be a W brand ambassador, ensuring the brand’s voice is present in your interactions with guests and talent
Our ideal Senior Style Supervisor is someone who has:
- A keen eye for detail
- Strong organization and multi-tasking skills
- Confidence interacting with guests
- Confidence in using online systems with a good level of IT literacy
- Good communication skills – both written and verbal English
- Previous experience working in five star, luxury/lifestyle hotels
- A positive mindset
- A genuine passion for working in hospitality
In return for your hard work, we give you:
- World class training and development, including leadership development
- Unlimited career opportunities (internationally and locally)
- Wellness and mental health programmes
- Discounted accommodation, food and beverage in over 9,000 hotels all over the world!
- Discounts for your friends and family
- Specially curated discounts in thousands of shops
Equal Opportunity Statement
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels.
Senior Style Supervisor (Housekeeping) employer: W Hotels
W Hotels is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. Located in the heart of Edinburgh, our spa therapists benefit from world-class training, generous discounts on accommodation, and comprehensive wellness programs, making it a rewarding place to advance your career in luxury hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Style Supervisor (Housekeeping)
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like W Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to W Hotels
Don't be shy about reaching out to W Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Senior Style Supervisor (Housekeeping)
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about W Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at W Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
