Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead MICE sales efforts, build client relationships, and drive hotel revenue.
- Company: Join the award-winning W Edinburgh, a vibrant luxury hotel.
- Benefits: Enjoy competitive salary, extensive holiday, wellness programmes, and global discounts.
- Other info: Unlimited career growth opportunities and world-class training await you.
- Why this job: Be part of a dynamic team shaping Edinburgh's hospitality scene.
- Qualifications: Experience in luxury hotels and strong relationship-building skills required.
The predicted salary is between 40000 - 50000 ÂŁ per year.
W Edinburgh is hiring a Sales Manager focusing on the MICE (Meeting, Incentive, Conference and Exhibitions) segment. With W Edinburgh winning the coveted “Scottish Hotel of the Year 2025” award and entering the Forbes Travel Guide with a prestigious “Recommended” rating for 2026, now is the perfect time to join the team and take your career to the next level. We invite you to play an integral part in bringing to life this unique brand in Edinburgh.
Reporting to the Director of Sales, the MICE Sales Manager at W Edinburgh is an integral member of the sales team, responsible for overseeing group and catering related opportunities. We are looking for someone who is organized, detail-oriented and enjoys building long-lasting relationships with clients. Key aspects of your role will include:
- Work with the Director of Sales and team to ensure understanding of sales strategy and the effective implementation of this strategy for the segments you are responsible for.
- Provide positive leadership to ensure maximum revenue potential.
- Work collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
- Build and strengthen relationships with existing and new customers to enable future bookings. Activities include sales calls, site inspections, entertainment, FAM trips, trade shows, etc.
- Develop relationships within the community to strengthen and expand customer base for sales opportunities.
- Manage and develop relationships with key internal and external stakeholders.
- Provide accurate, complete and effective turnover to Event Management.
- Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Analyse market information by using sales systems and implement strategy to achieve the property’s financial room and catering goals.
- Support the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Gain understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solutions.
- Execute and support the company’s customer service standards and property’s brand standards.
- Understand the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Set a positive example for guest relations.
- Interact with guests to obtain feedback on product quality and service levels.
- Execute exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Empower your team to resolve guest issues independently and with confidence.
- Work in collaboration with all heads of departments to ensure a successful hotel operation.
- Be a W brand ambassador, ensuring the brand’s voice is present in your interactions with guests and talent.
Our ideal MICE Sales Manager is someone who has:
- The ability to build and maintain positive relationships with key stakeholders.
- Strong organization and multi-tasking skills.
- Adaptability, with the ability to maintain performance under pressure or whilst experiencing changes or challenges in the workplace.
- Sophisticated communication skills.
- A supportive team mindset, working well with others to achieve team goals.
- Previous experience working in the luxury hotel sector.
- Previous experience working with domestic and international groups from different markets.
- A positive mindset.
- A genuine passion for their role.
In return for your hard work, we give you:
- World class training and development, including leadership development.
- Unlimited career opportunities (internationally and locally).
- Bonus plan.
- Enhanced holiday entitlement – starting at 31 days (including bank holidays) and increasing with length of service.
- Company pension scheme.
- Private medical insurance.
- Wellness and mental health programmes.
- Discounted accommodation, food and beverage in over 9,000 hotels all over the world!
- Discounts for your friends and family.
W Edinburgh brings bold architecture and a vibrant lifestyle offering to the Scottish capital. This W hotel redefines the city’s hospitality landscape, accommodating guests across 244 stylish guestrooms, including 45 suites. A highlight of this property is its rooftop bar and outdoor terrace, pairing exciting cocktails and cuisine with 360-degree views over the historic city.
If this sounds like the perfect role for you, then apply to join the Sales team as MICE Sales Manager today!
Sales Manager, MICE - W, Edinburgh employer: W Hotels
Contact Detail:
W Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager, MICE - W, Edinburgh
✨Tip Number 1
Network like a pro! Attend industry events, trade shows, and local meet-ups to connect with potential employers and other professionals in the MICE sector. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show up prepared! When you land an interview, research the company inside out. Know their values, recent achievements, and how you can contribute to their success. This will help you stand out as a candidate who truly cares.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are excited about joining the W Edinburgh team. Plus, it gives you a better chance of being noticed by hiring managers.
We think you need these skills to ace Sales Manager, MICE - W, Edinburgh
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the MICE sector shine through! We want to see your genuine interest in the role and how you can contribute to our vibrant team at W Edinburgh.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in sales and customer relations. We love seeing how your past roles align with what we’re looking for in a Sales Manager!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Remember, less is often more!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at W Edinburgh.
How to prepare for a job interview at W Hotels
✨Know Your MICE Inside Out
Before the interview, brush up on your knowledge of the MICE segment. Understand the latest trends in meetings, incentives, conferences, and exhibitions. This will not only show your passion for the role but also demonstrate that you’re proactive and well-informed.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built and maintained relationships with clients in the past. Be ready to discuss specific strategies you used to strengthen these connections, as this is crucial for a Sales Manager role.
✨Demonstrate Your Organisational Skills
Since the role requires strong organisational abilities, come prepared with examples of how you’ve managed multiple projects or events simultaneously. Highlight any tools or methods you use to stay organised and ensure nothing falls through the cracks.
✨Embrace the W Brand Culture
Familiarise yourself with W Hotels' unique brand voice and culture. During the interview, reflect this understanding in your responses. Show how your personal values align with the brand’s mission to ignite curiosity and expand worlds.