At a Glance
- Tasks: Deliver delicious meals and create unforgettable experiences for guests in their rooms.
- Company: Join the vibrant team at W London, a leader in luxury hospitality.
- Benefits: Enjoy complimentary meals, discounts, and access to training resources.
- Other info: Flexible shifts, fun events, and opportunities for career growth await you!
- Why this job: Be part of a dynamic environment where you can make guests' dreams come true.
- Qualifications: No prior experience needed, just a passion for service and teamwork.
The predicted salary is between 21150 - 25850 £ per year.
- Additional Information
- Job Number
- 26095825
- Job Category
- Food and Beverage & Culinary
- Location
- 10 Wardour Street, London, England, United Kingdom, W1D 6QFVIEW ON MAP
- Schedule
- Full Time
Located Remotely?
- Position Type
- Non-Management
Join our vibrant In Room Dining team at W London!
- What You'll Be Doing
- Responsible for the daily operations in In Room Dining; Taking orders over the phone and delivering the correct orders to the guest rooms.
Additionally, you will make sure that all Mix Bars (aka mini bars) are filled with the correct items.
- Making sure you you collect the In Room Dining trolleys in a timely manner.
- You are part of a bigger team, and the entire team is responsible for making the guests dreams come true.
- Being in the know: You are the expert when it comes to B&F, and you know all the ins and outs on our menus, hotel facilities and possibilities.
Amplify the guests stay by blowing them away with our IRD offering which you know everything about.
- Showing guests our Whatever/Whenever service while they are with us, and connect with them to be able to personalize that service, creating memorable experiences.
- Making sure everything sparkles, we all enjoy a clean environment
- Ensuring you are well prepared for the shift ahead of you, as well as your colleagues after you. Mise en Place will be your life saver.
- You will be working in a fast paced environment, under pressure, with loud music. Gotta love it.
- We are ALL-IN, and have more teams that we cooperate with . We expect you to be flexible to work with other departments. You’re not the only one on stage.
- Communicating with your team and other departments is key.
- Make sure you put the guests at the center of everything we do.
Any task that is not mentioned in this list but that may create an unforgettable experience for our guests is on your to do list.
W London - Why anywhere else?
- Meals - Tasty and Varied Complimentary Meals in our Green Room canteen.
• Service Charge - Paid each month!
- Learning and Growing - Access to the best digital and classroom based training resources and cross exposure opportunities
- Apprenticeships - Opportunities to undertake an apprenticeship to support your development in your role.
- Holiday - 28 days of holiday including public holidays (enhanced holiday benefit based on length of service)
- Uniform Provided - Dry cleaning included.
- Company Pension Scheme – Save for your future.
- Take Care - Access to our Take Care Emotional Wellbeing Resources & Associate Assistance Service
- Celebrate - Awards and Recognition Celebrations
- Benefit Hub - Access to further discounts for shopping, cinema tickets, technology and more!
- Events - Monthly Calendar of Associate Focused & Fun Events
- Long Service Recognition - Dedicated appreciation events for when you reach career milestones within the company.
- Global Marriott Hotel Discounts – Accessible to you and your loved ones, travel the world with Marriott International.
- Food & Beverage Discounts - 20% Discount in all F&B outlets within Marriott Properties
- Spa Discounts – 30% discount in our Away Spa
- ELIGIBILITY TO WORK IN THE UK
Please note, all candidates applying for this role must have obtained the right to work and live in the UK.
Documented evidence of eligibility will be required from candidates as part of our recruitment process.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels’ mission is to Ignite Curiosity, Expand Worlds.
We are a place to experience life.
We’re here to open doors and open minds.
We are constantly inspired by new faces and new experiences.
A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe.
Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life.
If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels.
In joining W Hotels, you join a portfolio of brands with Marriott International.
Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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In Room Dining Attendant employer: W Hotels
W Hotels is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. Located in the heart of Edinburgh, our spa therapists benefit from world-class training, generous discounts on accommodation, and comprehensive wellness programs, making it a rewarding place to advance your career in luxury hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land In Room Dining Attendant
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like W Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to W Hotels
Don't be shy about reaching out to W Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace In Room Dining Attendant
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about W Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at W Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
