Job Number: 26065747
Job Category: Human Resources
Location: 10 Wardour Street, London, England, United Kingdom, W1D 6QF
Schedule: Full Time
Position Type: Non-Management
YOUR ROLE IN THE SPOTLIGHT
Payroll and Compliance
- Maintain accurate record keeping for all payroll reporting
- Assist HRM with all payroll processing and alignment for audit purposes
- Key contact for all talent queries new, present and passed.
Operational Administrative Tasks
- Attend meetings with the General Manager and take accurate notes
- Work on projects and assignments as issued by the General Manager such as reporting, tracking and data analysis
Learning & Development
- Track, schedule, and champion all training across the hotel
- Monitor compliance and training completion
Recruitment
- Monitor and champion recruitment pipelines, apply all pre‑hire checks and documentation such as contracting, onboarding paperwork
- Represent W London at careers fairs and events
- Monitor job requisitions, hiring policies and HR scorecard goals.
Employee Relations
- Keep communication open, friendly, and always authentic
- Help leaders navigate performance, development, and policies
- Support investigations, accident reviews, and wellbeing initiatives
- Be that safe space where talent's can talk, ask, laugh, or vent
- Responsible for all leavers, exit interviews, and off boarding / transfers and referencing
- Embrace the W culture
Safety & Compliance
- Maintain accurate and confidential employee records
- Assist with compliance across GDPR, right‑to‑work, and HR policies
- Support safety training and help communicate property rules
- Work with external partners on claims and reporting
This is not an exhaustive list of responsibilities, and additional tasks may be assigned as needed.
YOUR EFFORTS, OUR APPRECIATION
- Complimentary Meals - Enjoy tasty and varied meals every day in our Green Room canteen.
- Monthly Service Charge - Receive a service charge payment each month.
- Learning & Development - Access industry leading digital and classroom based training resources, plus opportunities for cross‑exposure across departments.
- Apprenticeships - Take advantage of apprenticeship programmes designed to support your growth and development in your role.
- Holiday Entitlement - 20 days of holiday excluding public holidays, with enhanced benefits based on length of service. (Pro rata)
- Refer a Friend Scheme - Earn £250 when you successfully refer a new team member. (Terms & Conditions apply)
- Company Pension Scheme - Plan for your future with our secure and supportive pension offering.
- Recognition & Celebration - We celebrate success through awards, recognition events, and career milestone celebrations.
- High Street Discounts - Enjoy exclusive discounts on shopping, eye tests, cinema tickets, technology, and more.
- Monthly Associate Events - Participate in a vibrant calendar of fun, associate‑focused events.
- Long Service Recognition - Dedicated appreciation events to honour your career milestones with the company.
- Global Marriott Stay Discount - Travel the world with exclusive hotel discounts for you and your loved ones across Marriott International.
- Health Assured & Wisdom App - 24/7 confidential support for your mental, emotional, and financial wellbeing.
- Food & Beverage Discount - Receive 20% off in all food and beverage outlets within Marriott properties.
- Spa Discount - Relax and recharge with 30% off treatments in our Away Spa.
ELIGIBILITY TO WORK IN THE UK
Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of our recruitment process.
W Hotels are an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. We are committed to non‑discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
