Guest Experience Manager - Front Office Leader

Guest Experience Manager - Front Office Leader

Full-Time 31500 - 38500 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead the front office team and ensure exceptional guest experiences every day.
  • Company: W London in Soho, a vibrant luxury hotel known for its stylish atmosphere.
  • Benefits: Competitive salary, employee discounts, and opportunities for career advancement.
  • Other info: Join a diverse team and thrive in a fast-paced luxury setting.
  • Why this job: Be a key player in creating unforgettable experiences for guests in a dynamic environment.
  • Qualifications: Proven leadership skills and a passion for hospitality.

The predicted salary is between 31500 - 38500 Β£ per year.

W London in Soho is seeking a proactive hospitality leader to oversee daily operations with style and efficiency.

You will guide the front office, set performance standards, and ensure every guest interaction aligns with the W signature experience.

You will lead, coach, and empower a diverse team across shifts, respond to guest needs with creativity, and drive continuous improvement to exceed targets in a fast-paced luxury setting.

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Guest Experience Manager - Front Office Leader employer: W Hotels

W Hotels is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. Located in the heart of Edinburgh, our spa therapists benefit from world-class training, generous discounts on accommodation, and comprehensive wellness programs, making it a rewarding place to advance your career in luxury hospitality.

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Contact Details:

W Hotels Recruitment Team

We think you need these skills to ace Guest Experience Manager - Front Office Leader

Leadership Skills
Coaching Skills
Guest Interaction
Performance Management
Creativity
Continuous Improvement
Team Empowerment