W London is seeking a Welcome Desk Agent to join the front desk team at 10 Wardour Street, London. You will manage check-ins and check-outs, assign rooms and issue keys, handle various payment types, and ensure service standards are followed from arrival to departure.
You will be the first point of contact for guests, providing local knowledge, personalizing the Whatever/Whenever experience, and collaborating with other departments to create memorable stays.
#J-18808-Ljbffr
Guest Experience Host - Front Desk & Local City Tips employer: W Hotels
W Hotels is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. Located in the heart of Edinburgh, our spa therapists benefit from world-class training, generous discounts on accommodation, and comprehensive wellness programs, making it a rewarding place to advance your career in luxury hospitality.
