W London in Soho seeks a proactive Welcome Desk host to manage daily guest arrivals and departures, assign rooms, and process payments. You will be the face of the hotel, delivering a warm, personalized experience and upholding service standards from check-in to check-out.
You will know the hotel facilities and local attractions, connect guests with Whatever/Whenever, collaborate with other departments, and ensure all interactions create unforgettable moments in a vibrant luxury setting.
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Guest Experience Agent: Welcome Desk (Whatever/Whenever) employer: W Hotels
W Hotels is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. Located in the heart of Edinburgh, our spa therapists benefit from world-class training, generous discounts on accommodation, and comprehensive wellness programs, making it a rewarding place to advance your career in luxury hospitality.
